Business Relationship Manager – TMT & Innovation Banking

Barclays

2d • Hybrid

About The Position

As a Business Relationship Manager – TMT & Innovation Banking, you will oversee a diverse portfolio of clients across the sector, developing strategic relationships and ensuring each business has the banking solutions needed to operate, innovate, and grow. You will serve as the primary point of contact for your clients, gaining a deep understanding of their business models, financial needs, and long‑term ambitions, while connecting them seamlessly to Barclays’ full range of products and expertise. In this role, you will assess lending applications by reviewing financial performance, risk profiles, and growth plans to support robust and well‑informed credit decisions. You will identify opportunities to deepen client relationships and deliver tailored solutions that enhance both operational and financial efficiency. You will also represent Barclays at industry events, conferences, and networking sessions, staying closely connected to the Tech & Media ecosystem and identifying new opportunities for growth. This is a hybrid role, combining regular travel to client sites with time spent in the local office and the flexibility to work remotely.

Requirements

• Lending and credit writing skills.
• Internal and external stakeholder management.
• Client relationship management.
• Driven individual with good workload management skills
• Experience supporting businesses that are raising funding to grow and scale.

Nice To Haves

• Experience in working in Tech or Media sectors.
• Previous experience with running events.
• Experience working with scaling businesses.
• Confidence working with founders and investors

Responsibilities

• Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customised solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, offering expert investment advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed