About The Position

If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Business Relationship Manager Senior (BRM) Acquisition banker in Business Banking, you'll be developing and managing a portfolio of large profitable business clients with annual revenue greater than ~$3MM. You'll focus on business development, acquiring balances, deepening product utilization, and gaining referrals to increase primary bank share. As a Senior Acquisition banker, you will provide a high-touch experience by building relationships and providing financial advice with a focus on client experience and risk management, while focusing on acquiring new relationships, retaining and deepening existing relationships.

Requirements

  • Minimum of 5 years' experience in a Business Banking Relationship Management role or related business lending experience.
  • Strong current business network; active involvement in community organizations such as Chambers of Commerce, non-profit boards.
  • Demonstrates strong tactical business development and negotiation skills.
  • Self-directed, proactive, and creative; uses sound judgment and navigates ambiguity to get things done.
  • Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally.
  • Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently.
  • Strong knowledge of deposit and cash management products and services, and knowledge of business credit underwriting with commercial credit training.
  • Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs; presents proactive solutions and innovative alternatives when appropriate.
  • Balance needs of clients with associated risks and interests of the firm.
  • Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines.

Nice To Haves

  • Bachelor's degree in Finance or related field, or equivalent work experience.
  • Minimum of 3 years' managing clients >$10+MM revenue.
  • In-depth knowledge of diverse types of businesses, industries, markets, financial and economic concepts.
  • Proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Acquire, retain and deepen a portfolio of approximately 40 business clients and 60 prospects in a growth/expansion stage with annual revenue greater than ~$3 million.
  • Provide business deposit and cash management solutions and manage business credit opportunities up to $15 million.
  • Provide support to branch-based business bankers on sizeable business credit deals as needed.
  • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
  • Grow portfolio by prospecting for new clients whose businesses are in expansion mode.
  • Utilize extensive referral networks and centers of influence to independently identify and pursue potential new business clients.
  • Develop strong referral network internally in partnership with Private Bank, Asset Wealth Management, Middle Market and One Chase to identify new opportunities for all partners.
  • Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as creative marketing techniques utilizing Chase resources and materials to develop business network and prospects.
  • Develop relationships with clients, prospect and centers of influence through in-person/virtual calls to understand the needs of the business and its owners and develop the full financial relationship.
  • Understand the personal financial goals and needs of the owner(s).
  • Utilize knowledge of personal banking products and partner with Branch, Wealth Management and Private Bank to identify and deliver appropriate personal financial solutions.
  • Partner with product specialists to ensure clients are onboarded seamlessly with end-to-end delivery of new accounts and full suite of products and services.
  • Leverage service team to deliver an outstanding client experience.
  • Protect the firm by following sound risk management protocols and control policies and adhering to regulatory requirements.
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