Business Relationship Manager (IT) (Industrial Solutions)

BorgWarner • Hendersonville, NC

19h

About The Position

Business Relationship Manager - IT (Industrial Solutions) Location Hendersonville, NC This position will be based at the BorgWarner Arden facility in Western North Carolina and will transition to a new facility in Hendersonville. About us BorgWarner has nearly a 100-year legacy of innovation, delivering advanced mobility solutions worldwide. We’re now expanding into the high-growth data center market, providing advanced power generation systems for AI-driven data centers and microgrid applications. This growth builds our expertise in turbocharging, thermal management, power electronics, and advanced controls - reflecting our commitment to development , sustainability, and real-world impact. We are a company of innovators and independent thinkers that bring together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world . Our Culture We believe the health and safety of our employees are a top priority . W e care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. Career Opportunities We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now! For a listing of openings in the Hendersonville area please visit: BorgWarner Openings Pay & Benefits All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees: Day 1 Medical Coverage with potential of no monthly premium Onsite Health Clinic for employees and dependents (age 14 and over) with potential of no cost Dental, Vision, Life, AD&D, and Disability Coverage Tuition Reimbursement Program after 18 months Retirement Savings Plan (401k) with a matching program Company paid holidays and vacation starting Day 1 Competitive annual incentive program tied to business results Job Purpose We’re building a brand-new state-of-the-art facility dedicated to creating power generation systems for data centers and microgrid applications. This new hub will be at the heart of BorgWarner’s latest growth initiative, bringing together engineering, innovation, and technology in one dynamic space. Be part of a team that’s shaping the future of sustainable power and driving breakthrough solutions from day one. To learn more about BorgWarner's Industrial Solutions business, please visit : BorgWarner Industrial Solutions . The Business Relationship Manager (BRM ) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (Industrial/Data Center/Power Generation/Automotive) process is needed.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related technical degree
• Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP
• Experience in the digital manufacturing is a plus (IoT, I4.0, RPA)
• Strong inter-personal and communication skills, including trainings and presentations
• Experience in systems analysis and problem solving
• Very good English in writing & speaking
• IT projects management (Scrum, Agile) experience is a plus
• Strong customer management skills and ability to understand and translate and define complex business requirements
• Attention to detail and ability to quickly learn new technologies and tools
• Ability to establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
• Ability to work directly with middle to senior management as well as employees at all levels throughout the organization
• Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities
• Subject matter expertise in both the business and the IT technologies used in the business.
• Detail and good analytical skills
• Interpersonal Skills
• Communication and collaboration
• Negotiation
• Relationship management
• Financial and business case development
• Project Management
• ITIL (Service management, SLA, score cards)
• Presentation skills

Nice To Haves

• Scrum and Agile
• Data Science and Business Analytics
• Machine Learning and Robotic Process Automation (RPA)

Responsibilities

• Advise business on how to maximize their investment in IT and identify opportunities for leverage of IT
• Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs
• Stand accountable to the business for overall IT delivery (fulfills the task by coordinating other efforts), Pre-project business solution design, project estimates for cost-benefit analysis
• Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.
• Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations
• Communicate and negotiate with business leaders or business process owners on deliverables
• Direct projects towards desired technology strategies and standards
• Report back to business and IT on the status of projects and IT performance (score card)
• Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
• Perform other duties as needed.

Benefits

• Day 1 Medical Coverage with potential of no monthly premium
• Onsite Health Clinic for employees and dependents (age 14 and over) with potential of no cost
• Dental, Vision, Life, AD&D, and Disability Coverage
• Tuition Reimbursement Program after 18 months
• Retirement Savings Plan (401k) with a matching program
• Company paid holidays and vacation starting Day 1
• Competitive annual incentive program tied to business results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level