Business Relations Representative (BRR)

State of North Carolina • Wilson, NC

1d • Hybrid

About The Position

The Business Relations Representative (BRR) position will be housed at the Wilson EIPD Unit office in Wilson, NC. The selected candidate for this position reports directly to the Unit Manager. This position supports training, job exploration, and job development of clients for six (6) counselors. This position also serves as a liaison with local employers, community resources, other agencies, schools, clients and EIPD staff to ensure successful employment opportunities for consumers. In doing so, it provides direct job placement services, vocational counseling and skills training to qualified candidates. In school settings, this position will assist students transitioning from school to work and may provide direct job placement and coaching, assistance with transportation needs and other related functions. The candidate will establish on-going and new relationships with local employers for the purpose of identifying opportunities for placements by marketing EIPD services and consumers, educating employers about disability types, limitations, successful accommodations, ADA requirements, and sensitivity issues related to employees with disabilities. They may also assist employers in developing/modifying jobs for persons with disabilities, screen consumers to meet the needs of the employer and may provide services to assist with on-site training. The Business Relations Representative (BRR) may conduct or coordinate business/facility tours for Rehabilitation Counselors and others. This position also maintains on-going relationships with NC Works and other community agencies to develop job placement and business partnership opportunities. This position will collaborate with consumers to review and identify employment goals, and their skills. Candidate will research consumer’s past work history, identify references for potential employers and work closely with the consumer, counselor and / or vocational evaluator in establishing job goals. They will also assess consumers’ job readiness and provide training in deficit areas. This would include but not limited to assisting with completing applications (hard copy and online), preparing resumes, cover letters, follow-up letter; locating outside resources for skill development, registering at NC works, coaching consumers on when/how to discuss their disability and needed accommodations and conducting mock interviews. Candidate will be responsible for direct and indirect placement of consumers in employment situations. Candidate will also provide job retention services.

Requirements

• Bachelor’s degree in a human services or business field such as human resources, marketing, business administration, business management, healthcare management, or public administration from an appropriately accredited institution; or
• Associate’s degree in a human services or business field (identified above) from an appropriately accredited institution and two years of directly related work experience; or
• High school or General Educational Development (GED) and four years of directly related work experience; or an equivalent combination of education and experience.

Nice To Haves

• Experience helping others obtain employment.
• Experience working with the public.

Responsibilities

• Supports training, job exploration, and job development of clients for six (6) counselors.
• Serves as a liaison with local employers, community resources, other agencies, schools, clients and EIPD staff to ensure successful employment opportunities for consumers.
• Provides direct job placement services, vocational counseling and skills training to qualified candidates.
• Assist students transitioning from school to work and may provide direct job placement and coaching, assistance with transportation needs and other related functions.
• Establish on-going and new relationships with local employers for the purpose of identifying opportunities for placements by marketing EIPD services and consumers, educating employers about disability types, limitations, successful accommodations, ADA requirements, and sensitivity issues related to employees with disabilities.
• Assist employers in developing/modifying jobs for persons with disabilities, screen consumers to meet the needs of the employer and may provide services to assist with on-site training.
• Conduct or coordinate business/facility tours for Rehabilitation Counselors and others.
• Maintain on-going relationships with NC Works and other community agencies to develop job placement and business partnership opportunities.
• Collaborate with consumers to review and identify employment goals, and their skills.
• Research consumer’s past work history, identify references for potential employers and work closely with the consumer, counselor and / or vocational evaluator in establishing job goals.
• Assess consumers’ job readiness and provide training in deficit areas.
• Assist with completing applications (hard copy and online), preparing resumes, cover letters, follow-up letter; locating outside resources for skill development, registering at NC works, coaching consumers on when/how to discuss their disability and needed accommodations and conducting mock interviews.
• Responsible for direct and indirect placement of consumers in employment situations.
• Provide job retention services.

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level