Business Readiness Management - Business Transformation and Readiness, Senior Specialist

Southern California Edison • Pomona, CA

109d • Hybrid

About The Position

Join the Clean Energy Revolution as a Business Readiness Management - Business Transformation and Readiness, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll be at the forefront of driving strategic readiness activities across organizational design, field engagement, coordination of the Business Readiness Network and Super User Network, and user adoption for the NextGen ERP implementation. You'll partner closely with cross-functional teams to assess change readiness impacts, develop readiness strategies, and deliver actionable insights through dashboards and reporting. You'll bring deep expertise in business transformation and change enablement, acting as a trusted advisor to program leadership and business stakeholders. As a senior specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. The NextGen ERP program will span the next 5 years leveraging emerging digital solutions in concert with re-imagining and transforming our current processes and organization to make dramatic improvements to operational performance, as many companies are doing across industries. We are looking at an approach that not only upgrades the systems but also transforms our business processes to enhance efficiency, improve data quality, and provide better integrated decision making across the enterprise. We are currently in the implementation phase of a major ERP transformation program, leveraging a hybrid agile approach to motivate change. This effort goes beyond a system upgrade—it's a fundamental redesign of our core financial processes. Our goal is to streamline operations, enhance data accuracy, and enable integrated, enterprise-wide decision-making. The Finance Integration track plays a critical role in delivering these outcomes.

Requirements

• Five or more years of experience performing business operations analysis.

Nice To Haves

• Bachelor's degree or higher in Business Administration, Economics, Organizational Development, or related field.
• Project Management Certification and/or experience working with hybrid Waterfall/ Agile approach.
• Two or more years of experience with business transformation readiness, organization change readiness, or related business transformation projects.
• Two or more years of experience with business readiness tasks, such as training, technical and operational user readiness, impact and readiness assessments, and overall organizational preparedness for successful deployment and post-deployment/ hypercare phases.
• Two or more years of experience and working knowledge with SAP/ ERP applications/ modules, with deep understanding of related business processes and operating models spanning one or more business process domains.
• Two or more years of experience with developing dashboards and tracking KPIs using tools such as Power BI to support strategic insights and performance monitoring.
• Experience working in cross-functional, matrixed environments.
• Experience with major business transformations, such as the Southern California Edison's previous CSRP (Customer Service Re-platform Project).
• Experience in either training program development and delivery, organizational change management, or preparing and ensuring large-scale business readiness.
• Collaborative and able to quickly build trust and engender consensus from diverse groups
• Exceptional communication skills, written and verbal, along with negotiation and influence skills.
• Experience working with Copilot, ChatGPT, GPT-3 and/or other GenAI technologies
• Experience and proficiency with MS Office 360 applications, including Microsoft Teams, Word, Excel, PowerPoint, SharePoint and Power BI.

Responsibilities

• Provides reporting on key metrics related to major programs and initiatives
• Develops, produces, and tracks key metrics through automated processes and KPI dashboards
• Monitors the creation and storage of documentation and records for use in project monitoring, ensuring accuracy and completeness in order to track project/program costs, resources, schedules, and status for management review
• Delivers data analysis and business intelligence reports, including complex requests with high internal and external visibility or special requests, such as audits
• Coordinates research efforts on various topics to ensure timely information is gathered which can form the basis for decision making on organization priorities and needs
• Contributes to process improvement and refinement efforts of department and/or Operating Unit
• Develop and maintains systems/tools to facilitate work processes, records management, and communications in support of Business Operations analysis
• Develops and reports on key performance indicators to measure efficiency and effectiveness of projects and programs

Benefits

• Hybrid work mode with the option to work remotely on certain days.
• Opportunity for personal and professional growth.
• Commitment to diversity and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Utilities
• Education Level: Bachelor's degree