Business Promotions Senior Project Manager

Verizon Communications • Basking Ridge, NJ

300d • Remote

About The Position

The Senior Manager will leverage project management and systems background to help in planning the execution and the implementation of a suite of wireless promotions focused on decreasing churn within the Verizon Business Group, ranging from small businesses to mid-market and large customers. The Project Manager will possess a blend of business and technical expertise with a firm understanding of VZ systems. The role has a strong problem-solving and data analysis focus to aid CRM program development and action plans to combat churn. They will operate by leading peers from cross-functional teams including but not limited to Global Technology Solutions, Pricing, CRM Campaigns, Sales Campaigns, Sales Enablement, Database Marketing, Finance, Digital, and Data Science & Customer Analytics. This individual will provide strategic technical support to Pricing & Promotions/sales leadership and program directors to drive base strategies by leading implementation strategies, and accelerating action plans aligned with marketing opportunities. Your work will help maintain Verizon's leadership position by anticipating Business customer needs and shaping our future offerings to meet them. Your vision and leadership will help us combat churn and increase Verizon's market share. End-to-end ownership of the project lifecycle from creation to release and lifecycle management post launch. Manage schedules across multiple teams, and work with respective peers to drive awareness and socialization. Work closely with the Strategy team and GTS to formalize the stories and meet project timelines. Monitor voice of customer feedback post launch to gather key insights to help shape the product experience and future enhancements. Work closely with Strategy stakeholders to define and drive project vision and distill a very strategic commercialization. Work closely with Strategy to define MVPs, manage backlog priorities, and strategically de-scope to achieve rapid feedback cycles and meet launch timelines.

Requirements

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience in project/program management, product development, or related field.
• Three or more years in the wireless/telecommunications or related field.

Nice To Haves

• A Master's degree or MBA.
• Verizon LBA/PRT process knowledge and past product experience.
• Jira stories development experience on large complex projects.
• Experience with product launches and developing product roadmaps.
• Strong communication, presentation, decision making and negotiation skills.

Responsibilities

• Leverage project management and systems background for planning and execution of wireless promotions.
• Lead cross-functional teams to combat churn and increase market share.
• Provide strategic technical support to Pricing & Promotions/sales leadership.
• Manage end-to-end project lifecycle from creation to release.
• Monitor customer feedback post-launch for product experience insights.
• Define project vision and manage backlog priorities with Strategy stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Telecommunications
• Education Level: Bachelor's degree