Business Project Senior Analyst - Cigna Healthcare - Remote

The Cigna Group

5d • Remote

About The Position

The job profile for this position is Business Project Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.
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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
The Business Project Sr. Analyst position is within Payment Integrity (Medicare and Commercial Coordination of Benefits Operations and Enhancements). The Sr. Analyst will be a key contributor and will report to the Operations Manager.

Requirements

• Bachelor’s degree or higher strongly preferred work experience required.
• 2+ years of work experience with Medicare and coordination of benefits primacy rules.
• 2+ years claim system and claim processing knowledge (Proclaim and Facets) preferred.
• 2+ years experience using Cigna applications (iview, CED, Oneview, etc.). Ability to work collaboratively within team as well as with matrix partners and outside vendors.
• Ability to recognize and respond to issues with the appropriate sense of urgency, escalating problems as appropriate.
• Strong time management skills.
• Strong business acumen with the ability to multitask in a fast-paced environment.
• Strong proficiency in Microsoft Office products, including Microsoft Excel, with the ability to create and generate spreadsheets.
• Strong analytical skills with the ability to analyze data, identify potential problems or opportunities, and recommend and implement solutions.
• Excellent verbal and written communication skills, including the ability to explain complex or technical topics clearly, communicate effectively with individuals and groups, and actively listen.
• Detail-oriented with strong organizational and relationship-building skills.
• Demonstrated ability to positively embrace and adapt to change.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

• Experience coaching peers preferred.

Responsibilities

• Utilizes Medicare and Commercial Health Insurance expertise in conjunction with strong analytical and collaboration skills to partner with matrix partners and vendors ensuring accurate and timely benefit primacy determination in complex scenarios.
• Communicates effectively with Cigna's vendor partners to assist them in maximizing post payment recovery efforts.
• Responds timely to complex share point inquiries (Intake application).
• Analyzes weekly/monthly vendor management reporting for accuracy and assists with Cigna’s determination as primary or secondary payer in complex situations.
• Partners effectively with claim, call and client technical coaches to address primacy determination quality trends and efficiency improvement opportunities. Responds to requests for access to COB Smart portal and trouble shoots access issues within portal.
• Participates in projects to support business initiatives.

Benefits

• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
• For more details on our employee benefits programs, click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level