Business Product Owner Advisor - Evernorth - Hybrid

Cigna Group•Bloomington, MN

21d•Hybrid

About The Position

The Agile Product Owner represents the “voice of the customer” at the team level, maintaining and prioritizing the Product Backlog, to ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all customers. They must have strong business skills and experience, with either some past experience working with technology teams, or the ability and interest to learn how to work with technology teams. The Agile Product Owner will be 100% allocated to this role. The incumbent provides expert content/professional leadership on complex assignments/projects. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership but works on broader projects, which require understanding of wider business. Recognized internally as a subject matter expert. POSITION SUMMARY The Pharmacy Benefit Services (PBS), Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products. The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to contribute to business requirements for new and existing systems from ideation through production and project oversight. They will participate heavily in: o the extraction of requirements from business sources o discussions with technical resources on business intent and requirements o skills to discuss, if not influence, technical design of associated applications o the ability to guide technical support

Requirements

High school diploma or GED required
5 years experience with program management or product owner preferred
Knowledge of agile methodology preferred
Proficiency in Jira preferred
Business, technical and financial acumen preferred
Ability to operate within a fast paced work environment a plus
Excellent communication (oral and written), facilitation, presentation, and organization skills required
Excellent organization skills preferred
Proven ability to manage multiple projects simultaneously required
Demonstrated problem solving and organization capabilities preferred
Proven ability to manage multiple project simultaneously and work well within an ambiguous environment preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
Apply new technical tools and techniques to support business within the digital and communication BPO space.
Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests.
Provide input and insight into technical design of new and existing business applications.
Owns the creation of epics to support analytic needs
Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
Communicate and report on progress regularly with stakeholders
Prioritize and manage workload and meet project deadlines.

Benefits

Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

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