About The Position

The PBM Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products. The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to: Contribute to business requirements for new and existing systems from ideation through production and project oversight Participate heavily in: the extraction of requirements from business sources discussions with technical resources on business intent and requirements skills to discuss, if not influence, technical design of associated applications the ability to guide technical support Primary Functions Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests Apply new technical tools and techniques to support business within the digital and communication BPO space. Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests. Provide input and insight into technical design of new and existing business applications. Owns the creation of epics to support analytic needs Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption Communicate and report on progress regularly with stakeholders Prioritize and manage workload and meet project deadlines. Business, technical and financial acumen applied to projects and portfolio

Requirements

  • High school diploma required
  • 5 years experience with program management or product owner preferred
  • Knowledge of agile methodology preferred
  • Proficiency in Jira preferred
  • Business, technical and financial acumen preferred
  • Ability to operate within a fast paced work environment a plus
  • Excellent communication (oral and written), facilitation, presentation, and organization skills required
  • Excellent organization skills preferred
  • Proven ability to manage multiple projects simultaneously required
  • Demonstrated problem solving and organization capabilities preferred
  • Proven ability to manage multiple project simultaneously and work well within an ambiguous environment preferred
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Nice To Haves

  • Bachelor’s degree preferred

Responsibilities

  • Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
  • Apply new technical tools and techniques to support business within the digital and communication BPO space.
  • Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests.
  • Provide input and insight into technical design of new and existing business applications.
  • Owns the creation of epics to support analytic needs
  • Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
  • Communicate and report on progress regularly with stakeholders
  • Prioritize and manage workload and meet project deadlines.
  • Business, technical and financial acumen applied to projects and portfolio

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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