Business Product Analyst - Midvale

Zions Bancorporation • Midvale, UT

5d

About The Position

Zions Bancorporation is one of the nation’s premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker magazine as having a top banking team in its list of “The Most Powerful Women in Banking.” Our customers consistently vote us as the best bank in our local markets. We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a “local” business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers. With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity. We are seeking a Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather. Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.

Requirements

• Requires a Bachelor's finance, technology or a related field
• 6+ yrs business analyst experience in banking process analysis, gathering and documenting business requirements or other directly related experience
• Strong elicitation techniques
• Ability to collect data and structure in a consumable format to facilitate decision making.
• Working knowledge of business processes and systems, programming and systems analysis procedures.
• Knowledge of project techniques and practices.
• Basic understanding of software development methodologies, e.g. Agile, Waterfall
• Analysis & problem solving experience
• Solid interpersonal skills with the ability to work with both management and staff employees to resolve problems and improve processes or systems
• Must be able to meet deadlines
• Visa Sponsorship: This Product Analyst position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.

Responsibilities

• Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO
• Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce
• Create and maintain documentation and training materials related to projects
• Assist with helpdesk queue as level 2 support for escalated issues
• Facilitate user acceptance testing for new features and enhancements
• Assist in implementation of Salesforce functionality to the users as needed
• Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality
• Participate in agile ceremonies
• Perform other duties and responsibilities as assigned

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 12 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees