Business Process & Systems Analyst II

Arizona Department of Education•Scottsdale, AZ

45d

About The Position

The Business Process & Systems Analyst II is an exciting new position! It will play a pivotal role in advancing enterprise-wide strategy, analytics, and workforce effectiveness across the institution's Enterprise Performance and Effectiveness Division. This dynamic position supports the Enterprise Performance, Enterprise Analytics, and Workforce Analytics teams-bridging strategy, data, and technology to drive informed decision-making and organizational improvement. The Business Process & Systems Analyst II will evaluate and document business processes, translate functional requirements into actionable insights, and ensure systems, dashboards, and workflows meet evolving institutional needs. A key focus will be reviewing and maximizing efficiencies in processes, systems, dashboards, etc., within and across the division in collaboration with user groups and developers, ensuring clarity, accuracy, and impact. The role will also actively partner with IT to manage smaller project components and contribute to data governance and process documentation initiatives. Ideal candidates are analytical thinkers and skilled communicators who thrive in a collaborative, data-driven environment-balancing multiple priorities while supporting the development of roadmaps, workflows, and strategic tools that strengthen the organization's performance and effectiveness.

Requirements

Bachelor's Degree from a regionally accredited institution in information technology or related field and two (2) years of business systems analysis experience including business process design, business requirements definition, workflow documentation and acceptance testing.
An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Nice To Haves

Knowledge of agile project management practices through educational coursework, training, or professional certification.
At least one (1) year managing, or two (2) years utilizing, agile project management practices in the workplace.
Experience using quantitative data to support recommendations or present findings to stakeholders.
Experience translating complex information in laymen's terms for broad audiences.
Experience documenting functional or process specifications for at least three (3) processes, products, or tools.
Two (2) years of experience helping manage parts of larger projects or leading smaller ones from start to finish, including planning timelines, resources, and deliverables.

Responsibilities

Collects, analyzes, and interprets business process information to identify the scope and impact of problems, document workflows.
Manages components of projects, including coordinating and aligning with a main project, or manages small and clearly defined projects. Develop project materials that define strategy, resources, timelines, functional requirements, and process flows.
Monitors and evaluates systems and dashboards to ensure they align with functional specifications and meet business needs; reviews and analyzes the effectiveness and efficiency of existing systems, and develops plans for improvement or leveraging.
Provides professional-level staff support to teams, committees, advisory groups, and other groups by conducting research, preparing documents and communications, and developing and delivering presentations; participates in team meetings to help build timelines and structures for accomplishing work.
Completes other duties as assigned

Benefits

Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
https://www.azasrs.gov/, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer forhttps://studentaid.gov/manage-loans/forgiveness-cancellation/public-service (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)