Business Process Specialist

Refuge Group, Inc.•Ridgeland, MS

6d•$65,000 - $80,000

About The Position

Trace Advisory Group is a Mississippi-based professional services firm that works with both public and private clients to improve operations, strengthen compliance, and support sound business practices. We are a woman-owned business with a strong reputation for ethical service and long-term client relationships. Our culture values faith, family, and doing meaningful work that makes a difference for the organizations we serve. As a Business Process Specialist, you will work closely with our team and our clients to review how work is being done, identify gaps or risks, and help improve and define processes so they are clear, accurate, and effective. This role focuses heavily on reviewing data, comparing information across systems, and ensuring that what is reported aligns with actual activity. You will spend time analyzing trends, documenting processes, and helping develop practical improvements that can be implemented and sustained over time. You will also support client engagements by preparing reports, researching questions, and participating in meetings where processes, findings, and recommendations are discussed. Strong communication is important, as you will work with both internal team members and client stakeholders to gather information, explain findings, and provide updates. There will be opportunities to assist with training and to help clients understand process changes and expectations. This position is well-suited for someone who is naturally curious, detail-oriented, and comfortable working with data and documentation. The ideal candidate can manage multiple projects, adjust as priorities shift, and take initiative when solving problems. A background in business, accounting, finance, analytics, or a related field is helpful, along with one to three years of relevant experience.

Requirements

Bachelor’s or Associate’s Degree, preferably accounting, finance, analytics, or other business-related discipline.
Excellent knowledge of business requirements, system design and business process design.
One to three plus years of business process or related business experience.
Experience in communicating and working with stakeholders to translate the business vision into actionable requirements.
Strong oral and written communication skills in order to work well with all levels of the organization.
Good analytical skills.
Able to work independently and be able to grasp new concepts quickly, troubleshoot problems, multi-task and prioritize projects.