Business Process Professional

ONEOK

3d•$92,000 - $138,000•Remote

About The Position

With a focus on ONEOK’s Refined, NGL, and Crude footprint, this Commercial Business Process Optimization (BPO) team member will collaborate closely with business stakeholders and IT to support and enhance the RightAngle application landscape. The role requires prior RightAngle functional and/or technical experience and will operate across four distinct RightAngle instances with varying levels of automation and customization. Responsibilities include leading and supporting projects, defining requirements and testing criteria, providing day‑to‑day business support, and consulting on value‑driven improvement opportunities. The ideal candidate brings a solid understanding of liquid hydrocarbon commercial, logistical, and accounting business models, along with strengths in project execution, process improvement, communication, and cross‑functional partnership, and demonstrates the ability to listen to business needs and translate them into effective, scalable solutions. This role will serve in a lead role capacity for all Business Process Optimization functions (BPO) including project management, business process mapping and review, product backlog management and business intelligence/data governance initiatives.

Requirements

3–6 years of experience supporting RightAngle end‑to‑end commercial or operational business processes within an asset‑intensive or transaction‑driven environment, with exposure to enterprise systems used for deal execution, scheduling, settlement, or financial close.
Demonstrated ability to analyze, document, and improve business processes, translating stakeholder needs into clear functional requirements and partnering with technology teams to implement sustainable, scalable solutions.
Working knowledge of commercial, accounting, or supply chain process flows, including how upstream decisions impact downstream execution, controls, and reporting across multiple functions.
Experience supporting RightAngle process enhancements, system changes, or operational initiatives in a production environment, including user support, issue resolution, data validation, testing coordination, and change adoption.
Skills in: use and function of office equipment including computers and applicable software.
Skills in: communicating effectively in writing and verbally.
Skills in: conducting meetings, developing and presenting information to individuals and groups.
Skills in: self-motivating and self-directing; adapting quickly to new or changing responsibilities.
Skills in: developing solutions to complicated issues using abstract thinking in new or complex situations.
Skills in: managing and prioritizing multiple assignments with competing deadlines.
Ability to: work collaboratively with a wide variety of people, including leaders, peers, customers, vendors and other stakeholders.
Ability to: negotiate, resolve conflicts and build commitment.
Ability to: communicate technical topics to non-technical users.
Ability to: proactively identify and propose value additive initiatives.
Ability to: apply an understanding of economic concepts and business drivers.
Ability to: identify, research, evaluate and prioritize problems and develop recommendations for appropriate action.
Ability to: work under stressful conditions and time constraints; adjusting to respond to changing circumstances.

Nice To Haves

Bachelor's Degree Finance, Business Administration, Accounting, Engineering, Construction Management, Computer Science, MIS, or combination of formal education and the following job-related experience preferred:

Responsibilities

Implement process or technology improvement opportunities by managing and prioritizing BPO projects including but not limited to: collaborate with project sponsors and project teams to define scope develop project schedules gather business requirements establish project team roles and responsibilities monitor progress and hold project team accountable for delivery of tasks develop and execute project communication plans
Work with complex and/or cross-functional project teams.
Manage backlog of projects.
Collaborate with business owners and IT to prioritize and develop roadmaps for existing software applications.
Initiate and perform business process reviews, make recommendations for improvements and/or changes to resolve deficiencies.
Analyze effectiveness and efficiency of systems and develop strategies for improvement of business processes.
Identify business problems or management objectives that can be addressed through data analysis and provide guidance for data quality enhancements.
Independently develop and maintain business intelligence analyses in support of strategic initiatives.
Provide guidance and instruction to lower-level professionals to build analyses.
Recommend and assist with implementing data governance solutions.
Maintain and encourage strong working relationships with business partners, IT stakeholders, consultants and vendors to achieve success on initiatives.
Collaborate with management, other departments or segments, customers and vendors to streamline internal processes and drive implementation of technology solutions.
Coach, review and delegate work to lower-level professionals for project completion.