Business Process Owner

Jack Link's Protein Snacks•Perry, GA

4d•$100,000 - $125,000

About The Position

The Business Process Owner (BPO) – Manufacturing is accountable for the end‑to‑end design, performance, and continuous improvement of core manufacturing business processes. This role ensures manufacturing processes are standardized, efficient, compliant, and properly supported by digital systems such as ERP, MES, CMMS, and related applications. The BPO serves as the primary bridge between Manufacturing, Maintenance, Quality, Supply Chain, and IT, translating operational needs into system requirements while driving process discipline, adoption, and measurable business outcomes.

Requirements

Bachelor’s degree in engineering, Operations Management, Information Systems, or related field (or equivalent experience).
Minimum of 5–8 years’ experience in manufacturing operations, process improvement, or manufacturing systems.
Hands‑on experience with ERP (Preferably SAP S4) and/or MES systems in a manufacturing environment.
Strong understanding of manufacturing workflows, data, and performance metrics.
Proven ability to lead cross‑functional teams and manage change.
Excellent communication, analytical, and problem‑solving skills.

Nice To Haves

Food, CPG, or regulated manufacturing experience.
Lean, Six Sigma, or TPM certification.
Experience as a Process Owner or Super User during ERP/MES implementations.
Familiarity with CMMS, reliability processes, and maintenance integration.
Project management certification or experience leading enterprise initiatives.

Responsibilities

Own and govern assigned manufacturing processes (e.g., production execution, materials management, maintenance workflows, quality reporting).
Define process standards, policies, KPIs, and documentation across facilities.
Ensure process alignment with safety, quality, regulatory, and food safety requirements.
Act as final decision authority for process design, changes, and prioritization.
Lead manufacturing process design and deployment within ERP, MES, CMMS, and related systems.
Partners with IT to define requirements, test solutions, manage enhancements, and resolve issues.
Ensure system configurations support standardized, scalable manufacturing operations.
Drive adoption and proper usage of systems through training and change management.
Identify gaps, inefficiencies, and variation in manufacturing processes.
Lead cross‑functional improvement initiatives using Lean, Six Sigma, or TPM principles.
Measure process performance and deliver improvements in safety, quality, cost, delivery, and uptime.
Support site rollouts, system upgrades, and transformation initiatives.
Serve as the primary manufacturing process expert and point of escalation.
Collaborate with Operations, Maintenance, Quality, Engineering, Supply Chain, and Finance.
Facilitate workshops, process reviews, and decision forums.
Influence without direct authority to drive alignment and results.
Develop and maintain SOPs, work instructions, and process maps.
Support audit readiness and compliance with internal controls and external regulations.
Provide training and ongoing support to users across plants.