Business Process Mapping Analyst
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About The Position
We are looking for a meticulous, analytical, and team-oriented Business Process Engineer to join our Business Architecture team, reporting to the Director - Product Development Operational Readiness. You will be responsible for evaluating new product development, automation and process improvement opportunities within operations. By collaborating with subject matter experts (SME's) and stakeholders across the business, you will partner to perform detailed discovery work needed to derive actionable plans for effective execution. In this role, you will evaluate current state business processes across the value chain from pre-sale to policy disposition. Your goal will be to determine and document the impact of the proposed change and to collaborate with business SMEs on process design that minimizes value erosion and maximizes value creation while maintaining the integrity of the operating model and without degradation of processing efficiency. The outcome of this effort will inform business requirements that ultimately drive the time and cost axis for implementation. The development, testing and implementation of technical and business solutions will be supported by other members of Business Architecture.
