Business Process Manager

Modular Power Solutions•Lewisville, TX

About The Position

Whether you’re a recent grad or a seasoned professional, you can experience meaningful career growth at MPS. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. Why Modular Power Solutions (MPS)? Committed. Innovative. Engaged. If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding, Modular Power Solutions (MPS) has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder! YOUR NEXT OPPORTUNITY: The role of a Manager, Business Process involves documenting, overseeing, and optimizing the efficiency of business processes. They are the gatekeeper of company-wide procedures by analyzing current practices, devising effective strategies for improved outcomes from current processes, end ensuring process improvements to documented procedures align with the organization’s goals and standards.

Requirements

The ability to plan, organize and effectively manage projects to maximize efficiency and productivity. Sets goals and objectives, prioritizes, and plans work activities, identifies specific action steps and resources, anticipates problems, and develops contingency plans.
Identify problems, solve them, and show good judgment by isolating causes from symptoms, gathering information from a variety of sources, compiling information and solutions, involving others as appropriate, readily committing to action, and making decisions that reflect sound judgment in a timely manner.
Able to work in a collaborative team environment and clearly and effectively communicate to all levels of the organization
Display original thinking and creativity, meet challenges with resourcefulness, generates suggestions for improving work, and effectively present ideas and information.
The ability to plan, build, and effectively manage a team to meet the demands of the organization
Bachelor’s degree in Business Administration Management or relevant field or equivalent
At least 15 years’ total work experience
Seven (7) to ten (10) years of experience working in an operational, business process management, compliance, training, or support position
Can be a combination of education, training, and relevant experience

Responsibilities

Develop an initial, holistic review methodology of current processes performed within the company
Develop an ongoing process improvement plan for the development, storage, training and updating of standard processes to be used as a guideline throughout the organization
Understand the systems, equipment, people, and processes needed to make the organization function by creating process improvement initiatives that create long-term cost savings and efficiencies with the strongest ROI, balanced with the strongest cultural impact and employee experience
Identify new opportunities for improvement via a discovery process based in employee engagement. Discovery should include interviews of personnel, documenting current processes, identifying current challenges, identifying current successes, and aggregating requests from business unit leaders
Develop and present proposals and implementation updates to include process improvement concepts, budgets and investment requirements, timing schedules, desired results, value propositions, prioritization schedules, ROI reports and other follow- up/measurement tools.
Drive improvement with the cooperation of all departments who are impacted by the proposed changes, including top level management, mid-level management, and, most importantly employee end users.
Communicate with the organization to ensure they are aware of the procedures and policies put in place and any updates or changes to them
Facilitate quarterly and annual business process reviews with key stakeholders and business leaders to analyze, improve and train on best practices, preferred methods, develop standards, and develop tactical execution plans that align with the over-arching strategic plan
Oversee the creation, maintenance, updating and validation of company operational manuals, standard operating procedures, and forms.
Work with the Learning and Development and Information Technology teams to ensure that the business unit has sufficient training classes to support the company’s policies, procedures, and processes and sufficient IT tools to support the end user’s needs.
Work with the Analytics team to ensure KPI’s are available and reviewed to validate process and procedure effectiveness and efficiency.
Work with the Risk & Compliance Department to ensure the organization is adhering to internal policies, procedures, and processes thru the auditing process. Partner with them to review risks and trends to understand continuous improvement opportunities.