Business Process Manager

Boeing • Everett, WA

2d • Onsite

About The Position

Boeing Commercial Airplanes (BCA) is looking for a Business Process Manager to join our Performance & Strategy team in Everett, WA or Renton, WA. This position is required to be 100% onsite. This position will require you to sit at the Renton, WA and Everett, WA location with travel to the Everett, WA or Renton, WA site on an as needed basis. Must be willing and able to work any shift (Must be able & willing to work various shifts and/or an alternate baseline schedule that may frequently change to support mission requirements and may include weekends and holidays; mission requirements and/or workload may require both scheduled and unscheduled overtime.) This team serves as the first line of support for internal customers, ensuring requests, system questions, and enhancement needs are handled efficiently and accurately. This is an exciting opportunity to lead our business systems operations team within BCA. This role will specifically be responsible for leading a team focused on sustainment and transformation within the aggregation programs systems. In this role, you will manage daily team operations, coordinate priorities across internal stakeholders and an external software development vendor, and ensure commitments are delivered on time and within budget. You don’t need to be a technical expert — success in this position depends on your ability to organize work, empower your team, and drive operational results through people and process excellence. Our team is currently hiring a Level K Business Process Manager.

Requirements

• 5+ years of experience with program management, project management and/or business operations
• 5+ years of experience of direct and/or indirect team leadership experience do you have that you successfully delivered results
• 5+ years of experience managing multiple competing priorities
• 5+ years of experience with industry ERP (Enterprise Resource Planning) system or an equivalent such as SAP (System Applications & Products)
• 5+ years of experience as proven leader with strong interpersonal, verbal and written communication skills
• 5+ years of experience developing and maintaining relationships/partnerships with customers, stakeholders, peers, partners, and cross-functional teams
• 5+ years of experience working both independently and in team environments
• 5+ years of experience managing ambiguity and changing priorities in a fast-paced collaborative environment in support of multiple organizations
• 5+ years of experience with the development and maintenance of the project schedule and budget
• Requires 100% onsite (5 days a week)
• Must be willing and able to work any shift (Must be able & willing to work various shifts and/or an alternate baseline schedule that may frequently change to support mission requirements and may include weekends and holidays; mission requirements and/or workload may require both scheduled and unscheduled overtime.)

Nice To Haves

• Bachelor’s Degree or Advanced Degree
• 5+ years of experience demonstrating exceptional business, analytical, and problem-solving skills
• 5+ years of experience with interfacing with and presenting to senior and/or executive leadership
• 5+ years of experience leading teams in customer support, operations, or business systems environments
• 5+ years of direct people management experience
• 5+ years of experience building stakeholder and customer relationships
• 5+ years of experience with data and analytics
• Familiarity with help desk and ticket management systems
• Understanding project management principles or change management practices
• Strong cross-functional collaboration skills with both technical and business teams

Responsibilities

• Manages employees performing activities to design, develop and maintain business processes and strategies and to implement process improvement methodologies.
• Develops and executes project and process plans, implements policies and procedures and sets operational goals.
• Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
• Provides oversight and approval of technical approaches, products and processes.
• Manages, develops and motivates employees.

Benefits

• At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
• The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees