Business Process Lead (US / Raleigh)
About The Position
We are looking for a Business Process Lead (Patient Evidence) who is curious, collaborative, and forward‑thinking to join us in our Strategic Process Excellence team, based in our UCB office in Raleigh, US. About the role You will play a key role in shaping and improving global processes within Patient Evidence. You will lead process governance, simplify ways of working, and support the development of harmonized processes that enable efficiency, clarity, and high‑quality outcomes. Your work will help teams operate with consistency and confidence across the entire Patient Evidence organisation. Who you’ll work with You will be working in a team that brings together global specialists dedicated to building best‑in-class processes and tools. You will collaborate closely with colleagues across Patient Evidence and other business areas, fostering strong partnerships and supporting teams in adopting effective, streamlined processes.
Requirements
- Bachelor’s degree and experience in business process management.
- Ability to lead global cross‑functional initiatives and facilitate complex discussions.
- Strong analytical, problem‑solving, and decision‑making skills.
- Skilled in coaching, collaboration, and guiding diverse stakeholders.
- Experience in project and change management with the ability to apply improvement methodologies.
- Excellent communication skills in English and strong digital and IT capability.
Responsibilities
- Lead global process governance and ensure strong cross‑functional engagement.
- Serve as the specialist for business process management tools and support digital process transformation.
- Analyse and simplify global processes to remove inefficiencies, overlaps, and duplication.
- Design and maintain process landscapes with subject matter experts.
- Drive the creation and revision of procedural documents aligned with best practice standards.
- Support the implementation of harmonized global processes, tools, and standards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
