Business Process Lead - Mail/Reprographics/Fitness (Hybrid 3 Days in Office VA)
Freddie Mac•McLean, VA
391d•$112,000 - $168,000•Hybrid
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About The Position
The Business Process Lead at Freddie Mac is a pivotal role focused on managing and enhancing various business services, including mail, reprographics, and fitness services. This position involves overseeing day-to-day operations, improving customer experiences, and driving program innovations while ensuring compliance with corporate policies. The role requires strong leadership and communication skills to effectively liaise with customers and vendors, manage contracts, and analyze performance metrics to optimize service delivery.
