Business Process Engineer

Fanatics Inc•New York, NY

35d•$92,000 - $115,000

About The Position

The Business Process Engineer will play a key role in driving operational excellence and automation across Fanatics' New Card Factory (NCF) platform. This role focuses on optimizing and automating cross-functional business processes that span systems such as Adobe Fusion, Oracle Fusion, and custom-built software. You'll collaborate with engineering, operations, and product management teams to identify inefficiencies, streamline workflows, and design scalable automation solutions that reduce manual effort, improve data accuracy, and accelerate card innovation.

Requirements

Bachelor's degree in Business, Information Systems, Engineering, or related field (or equivalent experience).
3+ years of experience in process design, automation, or business systems analysis.
Proven experience with one or more iPaaS platforms (e.g., Adobe Fusion, Power Automate, Zapier, Make, Boomi, n8n, tray.io).
Strong understanding of business process mapping, workflow design, and data flow between systems.
Excellent communication skills and the ability to collaborate across technical and operational teams.

Nice To Haves

Experience working with the Adobe ecosystem (Fusion, Adobe AEM, Workfront).
Familiarity with REST APIs, webhooks, and low-code integration design.
Basic understanding of scripting or programming (e.g., JavaScript, Python).
Experience supporting digital manufacturing or creative operations workflows.

Responsibilities

Analyze existing NCF business processes - from product setup through production and fulfillment - to identify improvement and automation opportunities.
Design and implement scalable, maintainable process automations using iPaaS tools such as Adobe Fusion, Power Automate, Zapier, Make.com, Boomi, n8n, tray.io.
Partner with stakeholders across Operations, Product Development, Engineering, and QA to document and improve business workflows.
Develop, test, and deploy integrations that connect internal systems with enterprise systems like Oracle Fusion and Adobe AEM.
Ensure automation reliability through monitoring, testing, and continuous improvement.
Maintain comprehensive documentation of business process designs, automation logic, and integration interfaces.
Collaborate with engineering teams to ensure automations align with existing architecture, data integrity, and security standards.
Support change management and training initiatives to help business teams adopt new processes and tools.
Stay current on emerging automation and integration technologies and proactively recommend improvements.

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