Business Process Engineer
About The Position
TechFlow Inc. is a leading provider of technology solutions and professional services to government agencies, delivering innovative solutions that drive mission success. We are seeking a skilled Business Process Engineer to join our Platform Services Division in support of a large government contract. This fully remote position focuses on the administration, configuration, and optimization of a Computerized Maintenance Management System (CMMS) platform that supports critical industrial asset maintenance operations. The ideal candidate will have a strong understanding of maintenance business processes and the technical expertise to configure enterprise-level systems to meet complex operational requirements.
Requirements
- strong understanding of maintenance business processes
- technical expertise to configure enterprise-level systems to meet complex operational requirements
Responsibilities
- Administer and configure the CMMS platform to support maintenance operations for industrial assets.
- Gather and analyze business requirements from stakeholders and translate them into system configurations.
- Design and implement workflows, business rules, and automation within the CMMS platform.
- Configure asset hierarchies, work order processes, preventive maintenance schedules, and inventory management functions.
- Develop and maintain system documentation including configuration guides, process flows, and standard operating procedures.
- Conduct user training and provide ongoing support to maintenance teams and system users.
- Perform system testing, quality assurance, and validation of configuration changes.
- Collaborate with technical teams to integrate the CMMS with other enterprise systems.
- Optimize business processes to improve maintenance efficiency and asset reliability.
- Monitor system performance and recommend enhancements to improve user experience.
- Support data migration, system upgrades, and platform enhancements.
- Ensure system configurations comply with government standards and security requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
501-1,000 employees
