Kyndryl Holding Inc.-posted 17 days ago
Full-time • Mid Level
Dallas, TX
5,001-10,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that - a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions - so, if you're a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

  • Analyzing customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement.
  • Recommending process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance.
  • Developing a large-scale strategic vision and ensure that all new business processes align with it.
  • Managing sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions.
  • Working closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness.
  • 5+ years of Business Process Consulting experience
  • Proficiency in multiple business processes: (PTP, OTC, GL, FA, Budgeting, Cash Management, etc.)
  • Process Certifications (Six Sigma, BPM, ITIL or equivalent)
  • Business Acumen & deep working knowledge progressive business procedures
  • Expertise in Value Chain mapping
  • Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams
  • Bachelor's degree in Business
  • Experience in process mining, simulation and business process modeling and notation
  • Demonstrated leadership skills in executive communications and presentation of business cases in support of incentive enterprise business needs
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • The chance to work with a leading global IT services company.
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