Business Process Analyst

FiservFishers, IN
5d

About The Position

As a successful Business Process Analyst, you will act as the connection between the line-of-business and internal and external stakeholders to create and facilitate communications and solutions in the delivery of business process improvements.

Requirements

  • Bachelor’s degree in business, operations or a related field
  • 5+ years of experience in business and IT program and project management
  • 5+ years of experience in the Financial Services industry
  • Shown success in effectively driving delivery
  • Working understanding of business financial practices and process analysis and reengineering

Nice To Haves

  • Experience with benchmarking, change management or working with measurement process-driven system requirements
  • Experience with championing and providing consulting recommendations to support system enhancements/improvements

Responsibilities

  • Evaluate, measure, design, develop and monitor information and solutions to ensure an organization's workflow is effective, efficient and capable of adapting to changing business demands
  • Perform Root Cause Analysis and resolve complex process issues
  • Design and conduct independent business process improvement tests
  • Develop solutions based on customer requirements
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