Business Process Analyst

City National Bank • Newark, DE

90d • $92,114 - $156,880

About The Position

This Business Process Analyst will facilitate the generation of process requirements based on defined business needs. This individual will collaborate with technology partners in the design of information architecture and process. This individual will deliver project status updates as needed. This individual must be able to access and interpret data to produce analytical models for management as required.

Requirements

• Bachelor's Degree or equivalent
• Minimum 5 years of experience in a banking operations environment
• Minimum 5 years of experience in data architecture, governance and in writing business and/or system requirements and business/finance analysis
• Minimum 5 years of experience managing projects

Nice To Haves

• Excellent process management and problem solving skills
• Prior banking experience and extensive experience of process analysis and design
• Thorough knowledge of Agile methodology preferred
• Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects
• Strong knowledge in MS Word, Excel and MS Access
• Working knowledge of financial analysis techniques
• Strong organizational and analytical skills
• Excellent verbal and written communication skills
• Independently evaluates business systems needs and requirements and recommends and implements solutions
• Works on high priority projects where business problems are complex or unique
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Exercises judgment requiring more in-depth knowledge using generally defined practices and policies in selecting methods and techniques for obtaining solutions

Responsibilities

• Develop & maintain project tracking including status updates to stakeholders
• Review and research current state processes; recommend enhancement, modernization and/or automation
• Partner with lines of business and technology teams to make recommendations for future state
• Become the business subject matter expert, experienced in business analysis and requirements gathering
• Participate in process design and project implementation teams in process improvement activities
• Ownership of business readiness activities
• Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
• Develop and support the delivery of information to assist tactical and strategic programs
• Design scalable business systems, support implementation
• Establish tracking metrics and standards documentation for adoption and audit
• Coordinate and obtain access to data and identify technical resources for project support
• Proactively troubleshoot for the best solution given the strategic direction of the division

Benefits

• Starting base salary: $92,114 - $156,880 per year
• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees