Business Process Analyst ll

The City Of Fort Worth • Fort Worth, TX

436d • $73,689 - $95,796

About The Position

The Business Process Analyst II position at the City of Fort Worth's Human Resources Department focuses on providing technical and functional support for various HR programs. The role involves performing complex analytical tasks related to human resources functions, including information systems, benefits administration, and compliance monitoring, while serving a diverse workforce of over 7000 employees.

Requirements

• Bachelor's degree in human resources management, public administration, business administration, or related field.
• Four (4) years of business experience and business analysis experience.
• Minimum of three (3) years of experience with PeopleSoft HCM 9.2, especially Core-HR and Benefits.
• Minimum of three (3) years of experience using/implementing PeopleSoft Query tool.
• Minimum of four (4) years of experience in gathering and documenting business requirements and writing functional and technical design specifications.
• Knowledge of PeopleSoft ePerformance and eCompensation modules.
• Advanced knowledge of Excel and PowerPoint.
• Knowledge of Database SQL tool (Microsoft SQL Server).
• Experience working with IT/ERP teams in troubleshooting, designing, implementing, and testing enhancements to PeopleSoft System.

Nice To Haves

• Knowledge of Project Management aspects.

Responsibilities

• Conduct business analysis, needs assessments, and fit/gap analysis.
• Develop requirements specifications according to standard templates.
• Work with business process owners and stakeholders to elicit, document, analyze, validate, and communicate requirements.
• Evaluate information from multiple sources and reconcile conflicts.
• Proactively communicate and collaborate with customers to analyze information needs and functional requirements.
• Coordinate and communicate with stakeholders, management, and vendor staff on project issues and status.
• Serve as the conduit between the customer community and solution providers.
• Interact with others using strong interpersonal, negotiation, and presentation skills.
• Coordinate system testing and user acceptance testing, managing incidents and defects.
• Recommend and develop metrics for Quality Assurance testing initiatives.
• Manage client interactions to ensure business requirements are met while maintaining scope control and SDLC requirements.
• Research, analyze, and evaluate new information technology methods and techniques.
• Interpret and apply Federal, State, and local policies, laws, and regulations.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Coach and mentor less experienced business planners.
• Assist Sr. Business Process Analyst personnel in completing various projects.
• Manage multiple projects simultaneously using industry standard project management tools.
• Perform other related duties as required.

Benefits

• 11 Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Pension Plan
• Professional Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees