Business Partners Admin Analyst

CSU Careers•Bakersfield, CA

21h•Onsite

About The Position

Under the general supervision of the Director of Budgeting & Accounting, University Advancement, Office of the President, and Business Partners, the Business Partners Admin Analyst provides specialized administrative and analytical support for Business Partners, including dining operations, Runner Bookstore, vending, concessions, and tenant leases under Business & Financial Services such as Cal Ivy Prep and the University Office Park building. The incumbent serves as the primary liaison between third-party partners and campus departments to coordinate daily business operations, ensure compliance with policies and contractual terms, and support effective financial practices. Responsibilities include monitoring budgets and payments, preparing financial analyses and reports, and assisting with operational processes that promote efficiency and service quality. The position exercises judgment in resolving issues, recommending corrective actions, and supporting process improvements, while providing lead direction to student assistants. Through this work, the incumbent contributes to the fiscal integrity and operational success of business partners.

Requirements

EDUCATION & EXPERIENCE – Bachelor’s degree and/or equivalent training and three (3) years of recent administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
LICENSES – Possession of a valid driver’s license or the ability to obtain by date of hire.
SKILLS, KNOWLEDGE & ABILITIES (SKA’s) – Regular and reliable attendance is required.
Knowledge of relevant financial regulations and compliance requirements.
Thorough knowledge of financial and budgetary practices.
Thorough knowledge of business operations and the applicable policies and procedures that govern business practices.
Knowledge of query tools, integrated financial systems, and/or other types of record management systems.
Knowledge of or ability to quickly learn the financial structure and financial procedures of the CSU.
Ability to analyze and review budgets and financial practices of the campus, communicate clearly and present budget information in a clear, concise, and professional manner, analyze situations accurately, and develop effective courses of action.
Demonstrated ability to independently handle multiple work unit priorities and projects, determine the relative importance of each, set respective deadlines, and complete all projects accordingly.
Ability to draft and compose professional correspondence and detailed reports.
Ability to prepare complex budget projections, perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
Ability to clearly explain a variety of both routine and complex information, procedures and policies to faculty, staff, students, and others.
Ability to work accurately amid distractions and interruptions; work daily in a collaborative environment that is student centered, student focused, and student driven.
Thorough knowledge of Microsoft Excel Spreadsheets.
Ability to keep precise and detailed records, research and gather data for projects and reports; suggest solutions to procedural problems.
Bookkeeping knowledge, including maintaining and reconciling accounts/budgets according to prescribed procedures.
Ability to train others in new skills and procedures and provide lead work direction.
Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
Expertise in investigating and analyzing problems with a broad administrative impact and implications.
Ability to anticipate problems and address them proactively.
Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
Ability to use tact and diplomacy to effectively handle a broad range of high level sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University to establish and maintain effective working relationships within a diverse population and those from various cultural backgrounds.
Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
Thorough knowledge of English grammar, spelling, and punctuation.
Ability to interpret, communicate and apply policies and procedures.
Demonstrated ability to maintain a high degree of confidentiality.
Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
Working knowledge of or ability to quickly learn University infrastructure, policies, and procedures.
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work occasional holidays and adjust working hours to meet special jobs.
May be called back periodically to perform work as needed on an emergency basis.

Nice To Haves

Bachelor’s degree in Business, Accounting, or Finance and four (4) or more years of financial analysis, budgeting, or accounting, preferably within a higher education setting.
Experience with PeopleSoft.
Experience in an accounting environment.
Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude

Responsibilities

Business Partner Operations & Coordination Serve as the primary liaison for all operational and fiscal aspects of Business Partners which includes campus dining operations, Runner Bookstore, campus vending, campus beverage vending, and campus concessions, including Athletic concessions.
Ensure contractual terms and obligations are completed in line with the respective agreements and operations adhere to campus culture and guidelines.
Provide day-to-day support and act as a liaison between third parties and University departments including, facilities, ITS, Housing, and procurement to ensure mutually successful business operations.
Perform administrative functions to support Business Partners including submitting workorder requests to facilities and ITS, completing requisitions and ensuring timely payment for any related supplies, equipment or services, and assisting with billing requests or other invoicing.
Provide operational support to food services including ensuring compliance with Health Department regulations, expectations of food quality, freshness, and presentation and maintenance of the dining spaces.
Assist with the development of systems to maintain high levels of satisfaction and service for students, faculty, staff and third parties including best practices and campus standards.
Perform hospitality administrative functions through P2P and 25Live and follow up directly with departments if practices do not align with CSU and University hospitality policy processes and procedures.
Provide input on and assist with the development and adherence of policies and procedures for assigned areas.
Guide the Business Partners student assistant to provide peer-to-peer marketing and customer service support for campus dining.
Utilizing knowledge of University systems, provide ongoing support to campus constituents by answering questions, providing information, making referrals and performing appropriate follow-through and resolution in Business Partner matters.
Financial Operations Serve as the primary liaison for accounting, budget management, and variance analysis for business partners, requiring research and interpretation of CSU policies, and operational billing practices.
Provide administrative oversight of business partners agreements including collecting and depositing contractual payments.
Ensure lease, commission or other contractual payments are accurate and paid in a timely manner.
As applicable, review Business Partners budgets and financial statements to ensure forecasted and actual revenues and expenses are appropriate and in line with campus business expectations.
Prepare the Business Partner’s University fund budget and complete complex fluctuation analysis (actuals vs prior year, actuals vs budget, actual vs projections).
Business Partner Performance & Reporting Recommend action and provide input on the financial implications of key commercial decisions for business partners.
Create and analyze business metrics, including KPIs.
Review reports and provide feedback as required to support business decision making.
Identify areas of improvement for each business partner.
Recommend short and long-term goals and objectives for various business partners, including any related performance goals and objectives.
Serve and participate on the following committees: Financial Aid Committee, Future Runner Day Committee, Campus Beautification Committee, and Campus Innovation with Campus Dining/Bookstore Committees and other committees as appropriate.

Benefits

CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!
See our benefits website for additional information.

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