Summary: Responsible for supporting operational controls and oversights for variable life, annuities, DI, LTC & insurance products, programs and services in order to mitigate risk. Primary Duties & Responsibilities: Design and implement new or existing policies and procedures, support ongoing evolution of products, programs and services including coordinating and driving efforts. Interpret customer (internal and external) needs and act as the go-to controls expert that can explain and translate product or program features and functions into operational controls to mitigate risks. Lead risk mitigation efforts such as enhancements to processes and/or procedures due to regulation changes, audits (internal & external) and all remediation efforts. Work requires careful evaluation and decision making ability across many varied options impacting the end clients, field members and the function. Solves complex problems with minimal coaching, identifies and evaluates risk, and implements creative and efficient solutions. Contributes to direction setting at a department and/or business unit level. May consult with, train and mentor members of Annuity New Business on compliance requirements for the review/issuance of Northwestern Mutual annuity products.