Business Outcomes & Readiness Partner IV

Medica • St. Louis, MO

2d • Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves
communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver
personalized health care experiences and partner closely with providers to
ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven
decisions, embraces continuous learning, and celebrates collaboration — because
success is a team sport. It's our mission to be there in the moments that matter
most for our members and employees. Join us in creating a community of connected
care, where coordinated, quality service is the norm and every member feels
valued.

Plans, prioritizes and executes key initiatives and activities required of
position level to effectively achieve business objectives. Understands
enterprise and business priorities as well as needed continuous value stream
improvements to help drive decision making. Provides domain knowledge and
expertise to IT Product Team(s) to drive business outcomes. Understands and
communicates impacts to all changes, and ensures stakeholders are informed,
aligned and ready to meet objectives. Performs other duties as assigned.

Requirements

• Bachelor’s degree in Business, Organizational Development, Psychology, Communications, or a related field (Master’s degree preferred)
• 8+ years of experience in business transformation, change management, readiness, or enterprise program delivery
• Demonstrated experience leading complex, multi‑workstream initiatives with executive visibility
• Proven track record of driving measurable business outcomes and adoption in large organizations
• Experience working in matrixed, highly collaborative environments
• Strategic thinker with the ability to connect enterprise strategy to operational execution and outcomes
• Advanced stakeholder management and executive communication skills
• Strong influence without authority across business, IT, and operational teams
• Exceptional facilitation, presentation, and storytelling abilities
• Data-driven mindset with the ability to define, analyze, and communicate readiness and outcome metrics
• High emotional intelligence and change leadership capability
• Ability to manage ambiguity, complexity, and competing priorities
• Skilled in coaching leaders and teams through change and transformation
• Strong problem-solving, risk assessment, and decision-making skills

Nice To Haves

• Master’s degree preferred
• Formal training or certification in change management or transformation methodologies (e.g., Prosci, Kotter, Agile, SAFe) preferred
• Healthcare, financial services, or regulated-industry experience preferred (if applicable)

Responsibilities

• Lead enterprise-wide business readiness and outcome realization initiatives for complex, high-impact programs and transformations
• Partner with executive leaders and cross‑functional stakeholders to define success metrics, business outcomes, and readiness plans
• Drive alignment between strategy, operating models, people, processes, and technology to ensure successful adoption and value delivery
• Assess organizational readiness risks and implement mitigation strategies across multiple business units
• Provide strategic guidance on change, communications, training, and adoption approaches for large-scale initiatives
• Influence decision-making by translating business needs into actionable readiness and execution plans
• Establish and monitor outcome measurement frameworks to track benefits realization and continuous improvement
• Act as a trusted advisor to senior leadership on transformation readiness, sequencing, and sustainability

Benefits

• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees