Business Ops/Tech Program Manager

eBay • Austin, TX

9h

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
We are seeking an experienced and meticulous Technical Program Manager to lead and run complex technical projects. This role requires a proven technical background, outstanding organizational skills, and the ability to run multiple projects simultaneously within a large enterprise environment.

Requirements

• Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience: Minimum of 5 years of experience in technical program management, with a proven track record of managing complex technical projects in large enterprise environments.
• Technical Expertise: Solid understanding of databases, cloud computing, data security, and enterprise IT operations.
• Attention to Detail: Exceptional attention to detail and accuracy in project planning, execution, and reporting.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey sophisticated technical information to diverse audiences.
• Problem-solving: Strong analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
• Certifications: Relevant certifications such as PMP, Scrum Master, or ITIL are a plus.

Nice To Haves

• Exposure to large enterprise working environments and familiarity with their complexities and challenges.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• The ability to encourage and empower teams to achieve project goals.

Responsibilities

• Project Management: Lead and be responsible for the planning, execution, and delivery of technical projects, ensuring alignment with business objectives and timelines.
• Stakeholder Collaboration: Work closely with multi-functional teams, including IT, engineering, and business units, to ensure project success and alignment with organizational goals.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure project success and continuity.
• Reporting and Documentation: Maintain comprehensive documentation and provide periodic updates to stakeholders and senior management on project status, challenges, and achievements.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance program efficiency and effectiveness.

Benefits

• a target bonus
• restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager