About The Position

This position is responsible for providing analysis and solution of complex business process and technical problems with a focus on improving operational effectiveness and excellence. The Business Operations Analyst will prepare and deliver well-constructed business insights to management, lead teams, and enhance other's understanding of business processes and systems. The ideal candidate is a well-organized self-starter with a passion to optimize the decision-making process through rigorous utilization of data.

Requirements

  • Bachelor's degree with 5+ years analytical/problem solving experience OR Master's degree with 3+ years analytical/problem solving experience.
  • Experience with Business Intelligence tools such as SAS, Hyperion, MicroStrategy, Tableau and Hadoop.
  • In-depth knowledge in statistical analysis, economic modeling and data visualization.
  • Strong analysis, research and complex problem-solving skills.
  • Proficient in MS Suite (Excel, Access, and PowerPoint) or other advanced statistical computer applications.

Nice To Haves

  • Master's Degree in business or a quantitative discipline.
  • Possess an innate curiosity and a strong desire to solve problems.
  • Ability to tell a story from analysis to be able to identify/solve business opportunities.
  • Background in Lean, Six Sigma, or similar process improvement models.
  • Excellent written and verbal communication skills.

Responsibilities

  • Extract and deliver useful statistics and insight from business data in order to drive and support operational improvements and business strategies.
  • Proactively identify and implement solutions and/or strategies that will help the business better achieve its short and long-term business objectives.
  • Prepare complex financial models and forecasting using advanced modeling techniques.
  • Responsible for developing high level analyses, recommending courses of action based on data, and presenting to Senior Management.
  • Develop and research methods for measuring various areas of business performance and compare against trends and best practices.
  • Review, identify, analyze, and create detailed documentation of business process and supporting systems.
  • May lead special projects or teams.
  • Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
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