Business Operations, Dallas
About The Position
As a key member of our Business Operations team, you'll be a versatile, go-to generalist-someone who can jump into any challenge and get it done. You won't be pigeonholed into a narrow specialty. Instead, you'll support everything from launching new sites and managing field operations to engaging with community stakeholders and troubleshooting in real time. Think of this role as a dynamic operations leader who bridges our global tech platform with the practical realities on the ground.
Requirements
- 5+ years of experience in strategy, consulting, analytics, or related experience; high-growth or tech business experience
- Demonstrate a deep understanding of the Dallas-Fort Worth, and ideally, have experience living in the area
- Strong leadership skills, with the ability to lead and drive cross-functional initiatives in a fast-paced environment
- Excellent relationship-building skills, capable of engaging with senior leadership and managing multiple priorities effectively
- Advanced problem-solving and analytical skills
- Exceptional written and verbal communication abilities
- Must be based in the Dallas-Fort Worth metro area (or open to relocation; assistance available)
Responsibilities
- Build & Connect: Develop and maintain robust relationships with a diverse range of external partners-from community leaders and local government to retail partners and public safety officials.
- Launch & Execute: Drive the rollout of new sites and operational initiatives across the Dallas-Fort Worth region, ensuring seamless execution from planning through launch.
- Cross-Functional Coordination: Work hand-in-hand with teams in permitting, flight operations, marketing, and policy to streamline processes and solve problems quickly.
- Field Activations: Organize and lead events and on-the-ground activations that build trust, raise awareness, and cement Zipline's presence in local neighborhoods.
- Problem Solve: Serve as the "jack-of-all-trades" who identifies challenges early and implements practical, effective solutions.
- Feedback Loop: Gather insights from external partners and internal teams, translating them into actionable strategies for continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
