IT Business Operations, MGC

Commonwealth of Massachusetts • Boston, MA

7d

About The Position

Under the direction of the Chief Information Officer of the Massachusetts Gaming Commission (MGC), the Business Operations Specialist is responsible for supporting the Information Technology Services (ITS) team by collaborating with relevant departments (such as Finance, Legal and Human Resources) on procurements, accounts payable, operations processes, and procedures. This position is responsible for maintaining contracts, licenses, inventory, coordinating staff meetings, conducting training sessions, and conferring with other parties concerning accounting-related matters.

Requirements

• Ability to prepare general reports, use charts, graphs, and tables
• Ability to communicate effectively both verbally and in writing
• Excellent attention to detail and the ability to multitask
• Working knowledge of Microsoft Office 365 Application Suite and SharePoint Online
• Hands-on working knowledge of end-user support in a desktop role or technology environment
• High school diploma or equivalent and at least four years of related experience; or an equivalent combination of education and experience
• Excellent customer service skills and the ability to build and maintain professional relationships
• A successful candidate for this position has passed an extensive background check conducted by the Massachusetts State Police. The background check includes a full credit check, CORI (Criminal Offender Record Information), fingerprinting, drug test, reference checks, review of IRS Income Tax Transcripts for the last four years, and a Certificate of Good Standing from the Massachusetts Dept. of Revenue (DOR).

Responsibilities

• Collaborate with Finance department to resolve accounting discrepancies and/or obtain statistical data and documentation for various reports and/or projects
• Prepare and maintain accounts and records such as purchase order database, contractor spending/invoicing, software licenses, asset inventory, maintenance contracts, etc.
• Review IT procurement procedures to ensure conformance with established reporting requirements, compliance with Commission and statewide contracts using Commbuys platform as applicable
• Coordinate and conduct technical instruction for MGC employees
• Act as a support person for Chief Information Officer and perform special projects or prepare reports as required and other duties as assigned

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED