Business Operations Specialist

Acrisure•Saint Louis, MN

12d•$70,000 - $80,000•Hybrid

About The Position

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity, and an indomitable will to win. Job Summary: We are seeking a Operations Support Specialist to join our team to support the Practice's daily operations. This role involves coordinating administrative tasks, maintaining data integrity, and supporting cross-functional teams to improve operational efficiency.

Requirements

Proficient in Microsoft Office – specifically Excel
Strong technical aptitude
Strong organization skills/ability to manage multiple demands and priorities
Projects confidence and enthusiasm about the company
Ability to work/partner with a close team
Strong relationship management skills
Results oriented
Proven ability to think strategically and act tactically
Excellent problem solving/problem resolution
Bachelor’s degree or equivalent business experience

Responsibilities

Coordinate with vendors and internal technical resources for office operational support such as office supply monitoring and equipment maintenance services
Assist internal stakeholders and advisor portal users with navigation issues or login problems
Compile and clean data in preparation for migration to new agency management system (AMS)
Gather and file carrier statements
Review, compare, and resolve discrepancies in commission data across multiple systems and sources
Adapt to a changing environment as legacy processes merge into streamlined Practice flows

Benefits

Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.