Business Operations Specialist ll

University of New Hampshire

23h•Onsite

About The Position

Under the general direction of the designated supervisor, this individual will be responsible for providing financial, operations, and administrative support for the UNH College of Professional Studies (both CPS Online and CPS Manchester) as well as for the UNH Manchester campus at large. Functions will include oversight of campus financial transactional activity, budget planning support (in partnership with UNH Finance), complex vendor and contract management, invoicing, lease compliance, and data processing functions. This role requires familiarity with campus and UNH budgeting processes and a close working relationship with the finance divisions responsible, the FOC, and their appointees.

Requirements

Minimum Acceptable Education & Experience: Bachelor’s degree in finance, business, or a related field, with three years of related experience. Additional advanced degrees or certifications may substitute year-for-year for required experience.
Experience in financial analysis, business operations, or administrative support functions.
Knowledge, Skills & Abilities: Strong financial and analytical skills, including budgeting, forecasting, and KPI analysis.
Knowledge of purchasing processes, contract management, and vendor relations.
Excellent organizational skills and attention to detail with the ability to manage complex operational systems.
Strong written and verbal communication skills for cross-departmental collaboration.
Ability to interpret and apply institutional policies, procurement rules, and financial guidelines.
Proficiency with financial systems, reporting tools, and Microsoft Office Suite.
Ability to work independently, prioritize multiple tasks, and meet deadlines.

Nice To Haves

Experience working in higher education or public-sector financial operations.
Familiarity with UNH/USNH systems such as Workday, USHOP, Cat’s Cache, Blackboard, and other auxiliary service platforms.
Experience with RFP development and vendor negotiations.
Understanding of grant compliance, auxiliary business operations, or capital project workflows.

Responsibilities

Financial Operations & Budget Management (40%) Assist with the daily financial transactions of CPS at the Manchester campus. Understand budgets and funding sources across the campus; work with finance team on budget tracking to departments and provide support as needed. Work closely with college leadership and UNH Finance to support the annual budget development and financial projection process. Contact for check requests, check processing of payments, assist with reconciliation. Work with the Biotechnology Innovation Center at UNH Manchester to provide reporting and information to the dean on the expenditures and revenue of the Center as needed. Assemble data, prepare reports, and provide college information to dean and other members of leadership team as applicable. Work with the dean and financial aid on the management, recording, and future planning of scholarship, gift awards and funds. Assist the assistant dean of student success in the management and budgeting processes of student fees, working directly with financial services and the finance division on student fee charges, reconciliation, reporting, etc.
Procurement, Vendor and Facilities Coordination (30%) Main on-site contact for campus purchasing (UShop) as well as assisting departments with PO creation/closure, requisition determination, etc. Campus contact for vendor management and invoicing; assist with vendors in PaymentWorks, facilitating vendor invoicing, payment, usage of space on campus, processing and follow through. Work with facilities to review utility usage, ensure billing of rental space and external partnerships are charged updated square footage rates.
Grants and Compliance Administration (20%) Main college liaison for all grants within departments of UNH at Manchester working directly with STAR/SPA/Etc.; recommendations for grant related budget projections, preparation of reporting materials, authorizing movement of funds, indirect cost recovery. Interpret and communicate USNH/UNH/UNHM policies, procedures, and best practices. Provide educational emails, materials, and training as necessary to the campus and individual departments or employees.
Administrative and Campus Support (10%) Work as an administrative back up to the other members of the dean’s office administrative staff as it relates to vendor management, contracts, leases, MOUs, etc. including ATM on campus, vending machines, contract compliance and payments, mail machine and other leased equipment. Provide administrative support on equipment use on campus including mail machine, lease payments, invoicing, etc. Responsible for liaising with college dean and finance on data processing, financial functions, and following transactional processes from start to finish. Assist with data clean-up projects (student fee processing, supervisor listing, etc.). Other duties as assigned.