Business Operations Specialist, Expert

Pacific Gas And Electric Company•Rosemont, CA

4d•Hybrid

About The Position

Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.

Requirements

Bachelor’s degree in Business, Marketing, Communications or related field or equivalent experience
Typically requires (Eight+) 8+ years of related experience or equivalent

Nice To Haves

Graduate Degree in job-related discipline or equivalent experience

Responsibilities

Use system and personnel resources to successfully address inquiries from internal business partners.
Develop internal work procedures and initiate process improvements.
Develop and manage trainings to enhance knowledge and job skills
Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives.
Support organization as a subject matter expert by providing information and direction to resources through various delivery channels.
Research and data analysis; compile and prepare reports for upper management.
Provide direction and coaching to other team members.
Participate on cross functional teams, may serve as a team lead.
Manage communications.
Liaison between various departments and cross functional teams.
Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness