Business Operations Specialist (Construction)

Hillwood • Dallas, TX

123d

About The Position

Hillwood Construction Services (HCS) is seeking a proactive and results-driven Business Operations Specialist to join our team in Dallas, TX. The Technical Operations Specialist will collaborate with accounting, operations, and executive teams, providing key insights to improve project delivery and system functionality. The ideal candidate will exhibit strong technical skills, an analytical mindset, and the ability to communicate effectively with both internal stakeholders and external partners.

Requirements

• Strong organizational, analytical, and problem-solving skills with a high level of attention to detail.
• Excellent written and verbal communication skills, capable of conveying technical information to non-technical stakeholders.
• Proven ability to work independently and manage multiple tasks in a fast-paced environment while meeting deadlines.
• Demonstrate professionalism, integrity, and ethics in all interactions, with strong interpersonal skills for effective collaboration across departments (IT, Accounting, Operations, Leadership).
• Expertise in systems integration (Procore, Microsoft Project, ERP systems, internal document management), with a deep understanding of industrial construction, subcontractor management, and pre-construction processes.
• Adaptability and flexibility to quickly learn and implement new software, systems, and processes.
• Strong project management capabilities, able to take ownership of initiatives from inception to completion.
• Familiarity with data visualization tools like PowerBI for creating reports and dashboards to enhance decision-making.
• Ability to identify and address process inefficiencies, focusing on QC, budget accuracy, and standardized documentation.

Nice To Haves

• Familiarity with data visualization tools such as Power BI preferred.
• Knowledge of relational database management systems and experience in software implementation is a plus.
• Prior experience in the construction or financial services industry is preferred.

Responsibilities

• Serve as a thought leader for developing and optimizing business systems, ensuring alignment with business goals to enhance efficiency and productivity across departments.
• Continuously evaluate and address suboptimal processes through real-time data analysis, proposing and overseeing pilot initiatives to improve operational efficiency and financial outcomes.
• Manage software implementation projects, including data conversions and user training, ensuring seamless integration and functionality of tools.
• Provide ongoing technical support, troubleshooting, and optimization of systems, while maintaining a comprehensive understanding of business requirements and team roles to drive system enhancements.
• Identify gaps in project processes, including QC issues, budget reporting, and documentation consistency, proposing standardized solutions across job sites and offices.
• Lead efforts to improve pre-construction and subcontractor management processes, collaborating with multiple teams and subcontractors to finalize budgets and schedules.
• Conduct site tours, collaborate with project teams, and engage cross-functional units to ensure uniformity in processes, culture, and operational standards.
• Utilize data visualization tools to manage historical and current project data, providing insightful reports and dashboards for better decision-making.
• Collaborate with the executive team to prioritize improvements based on project health assessments and drive continuous review of new technologies and software solutions for business optimization.
• Build relationships across HCS offices, conducting site visits and meetings to gain a deep understanding of organizational structure and project needs.
• Maintain open communication with internal and external stakeholders, ensuring clear reporting and alignment with strategic objectives.
• Research and implement advanced tools to predict construction challenges, improving project outcomes and minimizing risks.

What This Job Offers

• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees