Business Operations Senior Associate

Whatnot • San Francisco, CA

84d

About The Position

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces – together. From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. The Business Operations Sr Associate plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot's leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems. This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives.

Requirements

• Bachelor's degree in Business, Economics, or related field
• 3-5+ years experience in consulting, investment banking/private equity, or a fast-growing startup
• Eager for new opportunities and challenges
• Able to move remarkably fast with little structure, guidance
• Curious to learn about different parts of the business and how to pull certain levers to grow faster
• Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company
• Demonstrated ability to work and influence cross-functionally
• Proactive, great at communicating with different audiences and can bring stakeholders on-board
• Track record for driving change and impact in a fluid, unstructured working environment
• Demonstrated ability to solve ambiguous problems using data and process improvement

Nice To Haves

• Experience working on a marketplace or a two-sided platform
• Experience or passion for buying and selling in online marketplaces communities
• SQL & Dashboard experience

Responsibilities

• Act as a strategic partner to leadership, driving high-impact business initiatives and collaborating closely with leadership to inform decision-making
• Lead and execute key cross-functional initiatives, to scale functions and build solutions
• Proactively identify inhibitors to growth
• Define and measure critical important metrics

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees