Business Operations Manager

Point Digital FinancePalo Alto, CA
310d$139,300 - $188,500Remote

About The Position

The BizOps team drives meaningful business impact across Point through ownership and execution of complex, cross-functional strategic initiatives. BizOps team members use a first principles approach to problem-solving across multiple topics and leverage data analysis to inform decision-making. Managers are expected to quickly ramp up on new topics, identify the highest impact opportunities, and drive efficient execution. Through project work, Managers should build functional expertise, and provide thought leadership on these topics. BizOps Managers' work is often directly tied to company-wide OKRs and requires a high degree of comfort with communicating with the executive team.

Requirements

  • NMLS registration under the terms of the SAFE Act and Regulation Z, including a criminal background and credit check

Responsibilities

  • Lead operational and strategic projects that drive valuable business outcomes, such as increased operational efficiency, revenue growth, new product launches, cost savings, etc.
  • Serve as a strategic partner for cross-functional teams at Point; provide input on functional roadmaps, and evangelize metric-driven prioritization of initiatives
  • Identify new initiatives that deliver an outsized impact through quantitative analysis, industry benchmarks, and competitive research; contribute to setting BizOps OKRs
  • Support Point's ongoing international expansion, collaborating with operational teams, recruiting, compliance, and leadership
  • Contribute to ad hoc high priority projects (e.g. capital markets, board materials, etc.)
  • Support the construction of Point's dashboarding and metrics infrastructure and guide teams in using and adopting the dashboards
  • Support go-to-market and growth efforts for Point's new and upcoming product lines, collaborating with sales, ops, marketing, product, and legal
  • Create and effectively communicate compelling presentations and written memos

Benefits

  • Generous health benefits including medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA)
  • Unlimited paid time off and 10 company holidays
  • Flexible remote & onsite work options
  • Fully paid parental leave with true-up wages from state-applicable PFL earnings
  • 401K retirement plans, guaranteed life insurance, and short- and long-term disability coverage
  • Monthly stipends for internet, mobile plans, and a one-time home office reimbursement
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