Business Operations Manager / Program Analyst
About The Position
We are seeking a highly organized and analytical Business Operations Manager / Program Analyst to support both internal operations and federal program delivery. This dynamic role combines operational leadership with data-driven program performance analysis. Position Overview The Office Manager / Program Analyst will oversee internal office operations while supporting program leadership with performance tracking, reporting, and operational coordination. This role requires strong attention to detail, financial awareness, analytical capabilities, and the ability to manage multiple priorities in a fast-paced federal contracting environment. The ideal candidate thrives in structured environments, understands compliance-driven operations, and is passionate about improving processes and driving efficiency.
Requirements
- Bachelor’s degree in business administration, Management, Finance, or related field (or equivalent experience).
- 3+ years of experience in office management, program administration, or operations support.
- Strong analytical skills with experience developing reports and dashboards.
- Experience supporting federal contracts or government programs preferred.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams, SharePoint).
- Strong organizational and time-management skills.
- Ability to handle confidential and sensitive information with discretion.
- Excellent written and verbal communication skills.
Nice To Haves
- Experience working in a federal contracting environment.
- Familiarity with contract budgeting, labor tracking, or compliance documentation.
- Experience supporting executive-level leadership.
- Active clearance or ability to obtain Public Trust or higher.
Responsibilities
- Manage day-to-day office operations, including scheduling, vendor coordination, procurement tracking, and administrative oversight.
- Develop and implement efficient internal procedures to improve workflow and productivity.
- Coordinate meetings, training, program reviews, and leadership sessions.
- Support onboarding activities, documentation tracking, and access coordination.
- Train and manage administrative support staff to ensure consistent and compliant operations.
- Maintain organized records and ensure confidentiality of sensitive information.
- Conduct analysis of program performance metrics across federal contracts.
- Develop and maintain dashboards, trackers, and executive reporting materials.
- Monitor and track program budgets and expenses in coordination with Finance.
- Support labor tracking, invoicing documentation, and compliance reporting.
- Identify operational improvement opportunities and provide actionable recommendations.
- Collaborate cross-functionally with HR, Finance, Business Development, and Program Managers to gather and analyze program data.
- Ensure alignment with contract requirements and internal policies.
- Support training compliance tracking and documentation control.
- Serve as a point of contact for internal program-related inquiries.
Benefits
- Health, Vision, and Dental Insurance
- Paid Time Off (PTO)
- Competitive compensation
- Performance-based growth opportunities
- Exposure to federal program delivery and executive leadership
- Collaborative, high-growth environment
- Opportunity to make measurable impact within a scaling organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
