Business Operations Manager - Infrastructure & Capital Projects

Alvarez & Marsal•New York, NY

41d•$115,000 - $140,000

About The Position

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M We are seeking a highly motivated and detail-oriented Operations Manager to oversee critical operational and financial performance processes within our consulting firm. This role will support multiple P&L leaders of the Infrastructure & Capital Projects practice globally, ensuring accurate timesheet charging, utilization tracking and maintaining the effective use of resource management tool. The professional will also support in providing accurate financial tracking and timely P&L reporting that enable business growth and informed decision-making. The Practice Manager will report directly to the Global Finance and Operations Lead. We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Requirements

Proven experience with Salesforce, Excel, PowerBI and ERP systems.
5+ years of related professional experience in finance and operations.
Strong understanding of consulting firm operations and project billing.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple priorities.
Analytical mindset with attention to detail.
Prior experience supporting senior management (MD level).

Responsibilities

Manage and maintain collections forecast data in Salesforce, ensuring accuracy, completeness, and timely updates.
Monitor and promote accurate timesheet entries across the organization, supporting utilization analysis and workforce planning.
Oversee the consistent use and optimization of staff and timesheet management tools.
Collaborate closely with Managing Directors to support their operational and financial management needs.
Track, analyze, and report key financial and operational performance indicators, including revenue, margins, utilization, and other P&L drivers.
Consolidate and prepare regular performance dashboards and reports, providing actionable insights to P&L leaders and senior management.
Partner with Finance to ensure alignment between operational data and financial results.
Identify process gaps and independently implement best practices to enhance accuracy, efficiency, and scalability of operations.
Communicate effectively with internal stakeholders to ensure alignment on priorities, deadlines, and deliverables.
Leverage Excel, ERPs, and other reporting tools to conduct analyses, develop insights, and support decision-making.

Benefits

Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan.
Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal.
Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave.
The amount of vacation and personal days available varies based on tenure and role type.

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