Business Operations Manager, Commercial Term Lending – Commercial Real Estate Banking – Vice President

JPMorgan Chase & Co. • Plano, TX

12d

About The Position

You are experienced in process improvement, business transformation, and change management. A role as a Business Operations Manager making meaningful change in an industry-leading Commercial Real Estate department is for you.
As a Business Operations Manager in Commercial Real Estate, you will lead strategic change, including operating model, process, technology, product and risk/controls. You will become a business subject matter expert who partners across all functional areas to develop a best in class client and employee experience.

Requirements

• Five plus years of project management experience with emphasis on process re-engineering and business transformation
• Ability to work in a demanding, fast paced environment with competing priorities
• Demonstrated leadership skills with the ability to inspire and motivate teams
• Proven track record of leading successful projects and initiatives
• Strong oral and written communication skills
• Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro

Nice To Haves

• In depth understanding of Commercial Real Estate operations and market dynamics
• Self-starter with the ability to work independently
• Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees
• Leadership experience in managing diverse teams and driving organizational change
• Strong analytical skills with attention to detail and the ability to interpret and present complex data
• Bachelor’s Degree preferred; MBA is advantageous

Responsibilities

• Drive strategic change across Commercial Real Estate by leading cross-functional teams
• Provide leadership and guidance to team members to foster a culture of innovation and continuous improvement
• Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
• Partner with Sales, Credit Risk, Payments and middle office on process design and execution
• Help determine changes to roles and responsibilities as technology, business process and operating models evolve
• Perform other responsibilities as assigned

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level