Business Operations Lead

Jenn Nguyen and FriendsRedwood City, CA
1d$130,000 - $200,000Hybrid

About The Position

Were a YC alum building AI-powered tools for electronics design. Our platform is already used by over 1.8 million engineers globally, helping design everything from drones to electric vehicles 10x faster. After operating profitably for years, we've recently raised venture capital to incorporate AI and scale aggressively. We move fast, operate with high ownership, and care deeply about building products engineers love. This role reports directly to the CEO and is one of our highest priorities for 2025.

Requirements

  • 3+ years in a highly cross-functional operational role.
  • Recent experience at a VC-backed seed or Series A startup (<100 people) within the past 3+ years.
  • Experience at an engineering technology company.
  • Hands-on ownership of finance ops, business ops, and executive ops.
  • Strong analytical, reasoning, and systems-thinking abilities.
  • Exceptional organizational skills and attention to detail.
  • Experience in a full-time non-consulting role within the last year.
  • Ability to do both strategic work and tactical, unglamorous execution.

Nice To Haves

  • Experience with QuickBooks.
  • References from prior managers at VC-funded startups within the last five years.

Responsibilities

  • Own payroll (employees, contractors, commissions), budgeting, invoicing, and expense management.
  • Manage HubSpot quoting, recurring billing, Stripe reconciliation, and financial dashboards.
  • Run monthly forecasts, aging reports, and financial analyses.
  • Oversee equity administration via Carta.
  • Automate and improve GTM systems and workflows.
  • Own the full recruiting lifecycle.
  • Drive hiring manager accountability and manage recruiting pipelines.
  • Manage onboarding workflows and compliance processes.
  • Support OKR/KPI tracking and team accountability systems.
  • Automate internal processes using no/low-code tools.
  • Maintain documentation standards (Notion, SOPs, Drive).
  • Manage legal contract pipeline and track SLAs across the organization.
  • Oversee vendors, insurance, and office management.
  • Handle day-to-day operational needs in a fast-moving environment.

Benefits

  • Strong equity upside at an inflection point post-fundraise.
  • Broad exposure across finance, GTM, recruiting, and strategy.
  • Hybrid schedule with in-office collaboration three days per week.
  • Comprehensive benefits (90% medical covered, 100% dental, unlimited PTO).
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