Business Operations Lead
About The Position
FedSync is seeking a Business Operations Manager to support and enhance daily business operations while contributing to the company's continued growth and operational maturity. This role focuses on executing well-defined processes, supporting cross-functional teams, and helping ensure the organization operates efficiently, compliantly, and consistently. The Business Operations Manager will work closely with leadership and internal teams across operations, programs, compliance, HR support, and finance coordination. This role is ideal for a motivated professional with hands-on operational experience who is ready to take on increased responsibility, grow into broader leadership, and help strengthen internal systems and processes. At FedSync, people matter - both to us and to our clients.
Requirements
- Associate's or Bachelor's degree in Business, Administration, or a related field
- 5–6 years of experience in business operations, program coordination, or a related role
- Experience supporting operations in a services-based organization
- Strong organizational, communication, and time-management skills
- Experience maintaining records in SharePoint or similar document management systems
- Demonstrated reliability, follow-through, and attention to detail
- U.S. Citizenship required
Nice To Haves
- Familiarity with quality frameworks such as ISO, Lean, or process improvement methodologies (preferred, not required)
- Experience documenting processes, tracking deliverables, and coordinating stakeholders
Responsibilities
- Operations Support & Execution
- Project & Program Coordination
- Compliance & Quality Support
- Human Resources & Personnel Support
- Finance, Payroll & Reporting Support
- Regulatory & State Compliance Support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
