Business Operations Lead, New Ventures

Pomelo Care

94d • $95,000 - $115,000

About The Position

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend. Your North Star: You will help build, optimize, and scale best-in-class operations for Pomelo’s new product lines by delivering data-driven analysis, insights, and operational initiatives that drive impact for our members.

Requirements

• 2-4 years of experience in a strategic analytical role, preferably in consulting, finance, or at a high-growth start-up.
• Strong analytical skills with experience performing independent analyses in Google Sheets and Excel and manipulating data in data visualization tools (e.g. Metabase, Looker).
• Significant experience in financial analysis and forecasting, with demonstrated ability to build flexible financial models with a high degree of flexibility and forecasting accuracy.
• A proactive and resourceful problem-solver who is comfortable navigating ambiguity and independently seeks out answers and solutions.
• An accountable and collaborative team player with excellent communication skills, both written and verbal.
• Skilled at managing competing priorities with strong prioritization and time management skills.
• Highly organized with a strong attention to detail.

Nice To Haves

• Healthcare/health tech experience
• Experience with SQL

Responsibilities

• Analyze and report on key operational metrics and performance trends for Pomelo’s new business lines.
• Support the forecasting process by analyzing and reporting on historical data and trends to inform monthly, quarterly, and annual financial projections.
• Own clinical team capacity planning for new program launches and ongoing care delivery.
• Use data to distill key insights, identify and prioritize areas for operational efficiency, and implement critical process improvements.
• Own important operational projects that improve the efficiency of how we deliver care for our members.
• Proactively communicate project timelines and roadblocks with cross-functional partners to ensure deliverables are met.
• Collaborate with cross-functional teams including Revenue Cycle Management, Accounting, Strategic Finance, Partnerships, and Customer Success to ensure analytical alignment and smooth operations.

Benefits

• Competitive healthcare benefits
• Generous equity compensation
• Unlimited vacation
• Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 251-500 employees