Business Operations Intern (On-Site)

Orc GroupMarkham, IL
13d$22 - $25Onsite

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. The Business Operations Intern will work closely with team members across Business Operations, Issuer Operations, and Client Management Services to gain hands-on exposure to end-to-end operational processes that support Issuer Shareholder meetings. This internship is designed to provide real-world experience through job shadowing, process observation, and active participation in daily operational tasks. The intern will bring a fresh set of eyes to existing workflows, helping identify inefficiencies, risks, and opportunities for automation or improvement, particularly during high-volume periods such as Proxy season. Summer Internship: May 2026 - August 2026

Requirements

  • Education:
  • Currently enrolled in 2nd or 3rd year Business Administration, Operations Management, Information Systems, or related University Degree or College Diploma program
  • Skills:
  • Strong attention to detail and organizational skills
  • Ability to work with large volumes of data accurately
  • Strong analytical mindset with an interest in process improvement and automation
  • Good written and verbal communication skills
  • Tools:
  • Basic to intermediate proficiency in Microsoft Excel (required)
  • Familiarity with Access is an asset.

Nice To Haves

  • Familiarity with Access is an asset.

Responsibilities

  • Operational Support
  • Job shadow Business Process Operations Administrators to understand daily workflows and end-to-end processes
  • Assist with daily operational activities supporting Issuer Shareholder meetings
  • Support peak processing periods, including Proxy season, as required
  • Data & Systems Support
  • Prepare source data for entry by opening, extracting, and sorting mail
  • Verify and log receipt of data, identify missing information, and help establish processing priorities
  • Enter and update data (alpha and numeric) into internal systems accurately and efficiently
  • Perform tasks using Microsoft Excel, Microsoft Access, and internal proprietary systems
  • Identify and escalate discrepancies or document deficiencies to Client Managers or Team Leads
  • Process Improvement & Automation
  • Observe workflows to identify inefficiencies, manual workarounds, and repetitive tasks
  • Document current-state processes and suggest potential improvements
  • Propose ideas for automation, standardization, or simplification of work processes
  • Collaborate with team members to discuss and refine improvement opportunities
  • Compliance & Confidentiality
  • Handle sensitive information responsibly and maintain strict confidentiality
  • Follow company policies, procedures, and data protection standards
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