Business Operations Division Manager

Sarasota County Government • Colonial Park, PA

8d

About The Position

Start Here. Grow Here. Stay Here. As a Business Operations Division Manager, you’ll be directing and managing significant departmental functions, including budget, finance, procurement, business development, contract development and management, campground operations, volunteers, and technology. Serving as a key member of the division’s leadership team, the Business Operations Division Manager works closely with internal teams and community stakeholders to strengthen accountability, enhance customer service, innovate programming and events, and support efficient, high-quality operations across facilities, programs, and events. Apply today to make a lasting impact and join this dedicated, high-performing team of County professionals. About the Position In this role, you will... Business Development Strategy: Perform research and analytical management studies, including statistical analyses of department strategic initiatives, projects, programs, and services. Coordinate, lead, and participate in organizational studies involving administrative or operational systems, procedures, functions, processes, plans, and techniques. Prepare and present comprehensive technical, administrative, and financial analytical and statistical reports that present and interpret data, identify alternatives, and present and justify conclusions, forecasts, and recommendations based on data summaries and other findings. Assist the director in the formulation of goals, objectives, priorities, strategic plans and annual work plans for the department. Operations: Direct the operation of Central Reservations and Registrations, providing direct support to divisions in the management of their reservations and registrations. Manage the development and implementation of the PRNR Volunteer Program. Supports the development of volunteer opportunities, increasing the effectiveness and efficiency of PRNR operations. Direct volunteer programs to ensure proper utilization and recognition of volunteers consistent with enterprise and department policies. Continuously initiate system and process improvements related to administrative functions in support of departments/divisions. Identifies and recognizes opportunities to use new technology for improving methods of conducting business and providing better customer service. Directs the administration of RecTrac, Skylogix, and Musco Control Link in support of PRNR's daily operations. Provide support to PRNR in the development and implementation of major RFP’s and other Procurement-related tasks and initiatives. Manages and directs staff in facilitating the development and monitoring of solicitations and resulting term contracts. Contributes to and directs the internal processes of PRNR procurement activities, including purchase requests, change orders, invoice receiving, and purchasing cards. Provide overall guidance to staff management of PRNR contracts. Develops training and tools to assist staff in ensuring contractual compliance. Develops and/or assists with the development of contracts and formal agreements. Oversee staff with direct responsibility in the management of designated PRNR contracts included concessions and leases with an annual revenue in excess of $750,000. In collaboration with operating divisions, directs the management of the campgrounds and the CRTO program. Formulate, implement, and monitor policies regarding cash handling, payment processing, and collections. Performs periodic reviews of data to ensure compliance with policies and procedures. Manage proactive assessments of fraud awareness, prevention, detection, and risk mitigation activities in the area of responsibility; oversee financial, compliance, operational, and performance audits; review audit findings and ensure appropriate controls are established and implemented. Community Partnerships: Support staff who serves as the Administrative Agent/Contract Manager managing contractual compliance for Visit Sarasota County and the Arts Alliance of Sarasota County, Inc. Annual Agreements for Services, which includes development and monitoring compliance, as well as all documentation necessary for the Board of County Commissioners. Serve as the primary liaison to FOSCP in the development of the annual fundraising plan in support of PRNR's goals, objectives, and initiatives. Oversee procedures relating to the request and receipt of funding and support. Develop and/or support the development of sponsorship/trade/business arrangements and relationships with businesses, individuals, and organizations interested in supporting PRNR. Cultivate and implement a business-based donor development program Budget: Responsible for the annual preparation of the department’s operating budget, supports development of the capital budget, and monitors financial reporting of operational expenses and revenues. Works with PRNR division managers and department staff, the Director, and OFM to develop, manage, and monitor the annual budget. Coordinates with OFM to resolve financial issues department-wide. Prepares written materials, correspondence, and reports. Prepares analyses and reports as directed by the Director.

Requirements

• Bachelor's degree in a specific field of endeavor, and 6 years of related experience -OR- Master's degree with 4 or more years of related experience
• 4 or more years of supervisory experience required
• Subject to Passing Substance Screening: This position is subject to passing a pre-employment substance screening. An applicant who fails to pass a required drug screening test shall be disqualified from employment for a period of five years.

Nice To Haves

• Advanced professional certification from NRPA or similar organizations is preferred.

Responsibilities

• Business Development Strategy: Perform research and analytical management studies, including statistical analyses of department strategic initiatives, projects, programs, and services.
• Coordinate, lead, and participate in organizational studies involving administrative or operational systems, procedures, functions, processes, plans, and techniques.
• Prepare and present comprehensive technical, administrative, and financial analytical and statistical reports that present and interpret data, identify alternatives, and present and justify conclusions, forecasts, and recommendations based on data summaries and other findings.
• Assist the director in the formulation of goals, objectives, priorities, strategic plans and annual work plans for the department.
• Operations: Direct the operation of Central Reservations and Registrations, providing direct support to divisions in the management of their reservations and registrations.
• Manage the development and implementation of the PRNR Volunteer Program.
• Supports the development of volunteer opportunities, increasing the effectiveness and efficiency of PRNR operations.
• Direct volunteer programs to ensure proper utilization and recognition of volunteers consistent with enterprise and department policies.
• Continuously initiate system and process improvements related to administrative functions in support of departments/divisions.
• Identifies and recognizes opportunities to use new technology for improving methods of conducting business and providing better customer service.
• Directs the administration of RecTrac, Skylogix, and Musco Control Link in support of PRNR's daily operations.
• Provide support to PRNR in the development and implementation of major RFP’s and other Procurement-related tasks and initiatives.
• Manages and directs staff in facilitating the development and monitoring of solicitations and resulting term contracts.
• Contributes to and directs the internal processes of PRNR procurement activities, including purchase requests, change orders, invoice receiving, and purchasing cards.
• Provide overall guidance to staff management of PRNR contracts.
• Develops training and tools to assist staff in ensuring contractual compliance.
• Develops and/or assists with the development of contracts and formal agreements.
• Oversee staff with direct responsibility in the management of designated PRNR contracts included concessions and leases with an annual revenue in excess of $750,000.
• In collaboration with operating divisions, directs the management of the campgrounds and the CRTO program.
• Formulate, implement, and monitor policies regarding cash handling, payment processing, and collections.
• Performs periodic reviews of data to ensure compliance with policies and procedures.
• Manage proactive assessments of fraud awareness, prevention, detection, and risk mitigation activities in the area of responsibility; oversee financial, compliance, operational, and performance audits; review audit findings and ensure appropriate controls are established and implemented.
• Community Partnerships: Support staff who serves as the Administrative Agent/Contract Manager managing contractual compliance for Visit Sarasota County and the Arts Alliance of Sarasota County, Inc. Annual Agreements for Services, which includes development and monitoring compliance, as well as all documentation necessary for the Board of County Commissioners.
• Serve as the primary liaison to FOSCP in the development of the annual fundraising plan in support of PRNR's goals, objectives, and initiatives.
• Oversee procedures relating to the request and receipt of funding and support.
• Develop and/or support the development of sponsorship/trade/business arrangements and relationships with businesses, individuals, and organizations interested in supporting PRNR.
• Cultivate and implement a business-based donor development program
• Budget: Responsible for the annual preparation of the department’s operating budget, supports development of the capital budget, and monitors financial reporting of operational expenses and revenues.
• Works with PRNR division managers and department staff, the Director, and OFM to develop, manage, and monitor the annual budget.
• Coordinates with OFM to resolve financial issues department-wide.
• Prepares written materials, correspondence, and reports.
• Prepares analyses and reports as directed by the Director.

Benefits

• Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more!
• Choose one of three great medical plans, including one with a $0 premium option, with completed preventative visits!
• Utilize our award-winning wellness program including free gyms at multiple Sarasota County Government locations.
• Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees