Business Operations Director - Commercial Real Estate Banking, Commercial Term Lending - Executive Director

JPMorgan Chase • Uniondale, NY

91d

About The Position

As a Business Operations Director in Commercial Term Lending (CTL), you will drive strategic change, including operating model, process, technology, product and risk/controls. This individual will be a business subject matter expert who partners across all onboarding teams to develop a best in class client and employee experience that will support the unique needs of commercial real estate owner operators.

Requirements

• 5 years of project management experience with emphasis on process re-engineering/business transformation
• 5 years of operations management experience
• Ability to work in a demanding, fast paced environment with competing priorities
• Advanced expertise with Microsoft Office suite, particularly Excel, PowerPoint and Pitch Pro
• Strong oral and written communication skills
• Commercial Real Estate business knowledge
• Bachelor’s Degree

Nice To Haves

• MBA a plus
• Self-starter with the ability to work independently
• Strong interpersonal skills and the ability to work collaboratively; develop strong partnership with multiple levels of employees
• Strong analytical skills with attention to detail and the ability to interpret and present complex data

Responsibilities

• Drive strategic change to implement the Commercial Term Lending strategy
• Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
• Partner with sales, treasury sales and middle office on process design and execution
• Help determine roles and responsibilities as technology, business process and operating models change
• Other responsibilities as assigned

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree