Business Operations Coordinator-Medical Affairs

Intermountain Health

8d • $28 - $44 • Onsite

About The Position

The Business Operations Coordinator supports Medical Affairs, a critical function that serves as the operational and strategic bridge between hospital leadership and the physician and APP enterprise at Primary Children’s Hospital. This role manages comprehensive onboarding and IT access provisioning for all incoming providers, working in close partnership with the Medical Staff Office to ensure a timely, coordinated, and accurate onboarding experience. The Coordinator also oversees key residency and fellowship program operations and maintains physician and resident workspaces to provide a consistent, well supported clinical environment. In addition, the position serves as a primary resource for resolving operational and access related issues and collaborates closely with Digital Technology Services (DTS) to troubleshoot technology challenges and support systemwide technology initiatives that enhance clinical workflow and provider experience. These responsibilities are especially important within Primary Children’s largely affiliated physician model, which introduces added operational complexity and requires precise coordination to ensure seamless integration and support for all clinicians. This role will work on-site at Primary Children's Hospital. Incumbent will work Monday-Friday during regular business hours. Essential Functions Work is broad in scope and may involve system-level coordination with multiple markets or regions, facilities, sites, service lines, and departments. Caregiver understands the business strategy and works as a competent member of the team actively creating and supporting team goals and priorities, and developing procedures and processes to ensure successful execution of team strategy. Caregiver will assist team members with business case and business proposal development for simple to complex projects. Works in tandem with project sponsor, lead, and/or manager to ensure that requirements are being met on assigned projects and in determining impacts on existing processes. The Business Operations Coordinator will conduct analyses and help define efficient, cost-effective solutions that support business and functional requirements. The caregiver will document project deliverables, scope and content for assigned projects and assist in report preparation and deliverable completion. As needed, prepares presentations on findings to inform and suggests recommendations. The Business Operations Coordinator may supervise other administrative caregivers.

Requirements

• Demonstrated project coordination experience managing complex, multi-scope projects
• Demonstrated advanced level experience with computer system applications including spreadsheet, word processing and database applications and demonstrated analytical, organizational and communication skills.
• Demonstrated experience supporting a leadership or department team
• Demonstrated excellent interpersonal skills with internal and external senior-level leaders
• Demonstrated proficient time management, ability to prioritize and flex work to align with business operational priorities
• Demonstrated ability to exercise sound judgement and professional behavior while acting decisively
• Demonstrated organizational and problem-solving skills with high attention to detail
• Demonstrated ability to work efficiently and effectively in an independent manner
• Demonstrated verbal and written communication skills including discernment, spelling, punctuation, and grammar
• Demonstrated experience managing remote and in-person meetings

Nice To Haves

• Bachelor's degree. Degree must be obtained through an accredited institution, which will be verified.
• Experience working in a matrixed healthcare or health insurance setting
• Advanced Excel skills

Responsibilities

• Operations Management
• Departmental Leadership
• Process Improvements
• Coordinating Resources
• Health Insurance
• Strategic Planning
• Customer Service
• Time Management
• Business
• Business Case Development
• Business Operations
• Excel

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees