Business Operations Associate

Cerula Care

1d•$100,000 - $120,000•Remote

About The Position

The Business Operations Associate will serve as an execution partner to the executive team, working at the intersection of business development and organizational capability-building. This role is designed for a sharp, execution-oriented operator who can translate high-level strategy into action, accelerate our BD efforts, and help Cerula Care build the internal infrastructure needed to scale. This role is ideal for someone who has honed their analytical and organizational skills in a top consulting environment and is now ready to roll up their sleeves inside a mission-driven company where their work has direct patient impact.

Requirements

Consulting pedigree required: prior experience at a major management consulting firm (e.g., , BCG, Bain, or equivalent) is a must-have for this role.
3 years of total experience, with a track record of driving complex projects to completion.
Demonstrated ability to synthesize ambiguous information into clear recommendations and structured deliverables.
Something around creating marketing materials w AI (basic ppt, canva, loom videos, etc. truly basic startup sales toolkit)
Experience working in or adjacent to healthcare is a plus; willingness to become a domain expert quickly is required.
Familiarity with AI tools (e.g., Claude, ChatGPT, or similar) and a genuine curiosity about how they can be applied to business operations.
Bachelor’s degree required; advanced degree (MBA or similar) a plus.
Exceptionally organized and reliable – you close loops, follow through, and nothing falls through the cracks.
Clear, structured communicator who can distill complexity for executive and external audiences alike.
Comfortable with ambiguity and energized by early-stage environments where the path isn’t always defined.
Naturally collaborative, with the EQ to build trust quickly across clinical, technical, and business teams.
Opinionated about efficiency and always looking for better ways to get things done, including through smart use of AI.

Responsibilities

Partner closely with the CEO, Chief Medical Officer, and Head of Provider Success team to develop, (leaning heavily on AI tools) marketing materials, frameworks, and analyses that support health plan and health system partnerships.
Serve as a connective tissue between BD, clinical operations, and product to ensure alignment during partnership onboarding and expansion.
Serve as the project manager for all new customer implementations.
Own preparation for high-stakes external meetings, including executive briefings, partnership pitches, and RFP responses – end to end.
Conduct market research, competitive analysis, and opportunity sizing to inform BD strategy and prioritization.
Help manage the BD pipeline: track progress, surface blockers, and ensure follow-through across stakeholders.
Evaluate, select, and implement AI tools that meaningfully improve how our team works — with a focus on business development, operations, and clinical workflows.
Drive organization-wide AI adoption through hands-on training, clear documentation, and the ongoing support that turns new tools into lasting habits.
Own the monthly clinical and operating rhythm that results in accurate billing and invoicing with a focus on maximizing revenue
Partner with product, clinical and finance stakeholders to continuously refine end-of-month processes & tools as our patient population and partner base grows.
Manage and advance special projects and strategic initiatives that don’t have a natural home in an existing function.
Build out processes and systems that help Cerula scale: operating cadences, reporting structures, and team communication norms.
Act as a trusted thought partner to senior leadership, helping stress-test ideas and drive decisions to closure.