Business Operations Associate / Manager (High-Autonomy Generalist Role)

HireNow Staffing•New York, NY

3d•$150,000 - $180,000•Onsite

About The Position

HireNow Staffing is acting as a direct placement partner for a fast-growing financial services logistics startup seeking a Business Operations Associate/Manager to join its lean Business Operations team, reporting directly to the Head of BizOps. This is not a narrow function role. BizOps is where the company's highest-priority problems go when there isn't clear ownership elsewhere. The team runs lean, priorities shift quickly, and the bar for autonomy is extremely high. This role is designed for someone who wants true ownership early in their career—someone who thrives without micromanagement, enjoys operating across strategy and execution, and can independently drive outcomes across the organization.

Requirements

3–7 years of experience in highly analytical environments such as: Investment Banking (1–3 years) Strategy consulting (non-implementation focused) Corporate strategy or strategic finance at strong scale-ups or top tech firms
Advanced proficiency in Excel/Google Sheets (no training-from-scratch)
Strong ability to build decks, communicate clearly, and present structured thinking
Proven project ownership with minimal oversight
Comfort operating independently in a fast-paced, ambiguous environment
Stable resume with clear progression and measurable impact
Must be eligible to work in the U.S.

Nice To Haves

Strategy consulting experience at a top-tier firm (MBB or equivalent)
Startup exposure following banking or consulting
SQL or advanced analytical experience
Prior experience influencing stakeholders without formal authority
Degree from a top university (especially helpful if prior companies are less well-known)

Responsibilities

Step into gaps across teams and unblock execution when ownership is unclear
Support new initiatives as they spin up, ensuring momentum and follow-through
Drive operational clarity in a company that runs lean by design
Own KPI tracking, dashboards, and leadership-facing metrics
Build analytical infrastructure in an environment without a centralized data team
Deliver ad hoc analysis that informs cross-functional decision-making
Support pricing decisions, partnership economics, and revenue share modeling
Contribute to forecasting, annual operating plans (AOP), and strategic planning
Build investor-facing materials, town hall decks, and executive narratives
Take ownership of work currently held directly by the Head of BizOps
Serve as the front line for partner requests
Coordinate internal execution across teams
Build a custom dashboard from scratch
Participate in partner-facing calls alongside senior leadership
Define and track vertical-specific KPIs tied to business performance
Optimize the growth funnel across pre-sale and post-sale workflows
Build scalable process playbooks for Sales, Underwriting, or Support teams
Design and run experiments to improve growth, revenue, and efficiency
Analyze purchasing, transaction, and payment data to guide business decisions
Conduct customer interviews and translate insights into product and workflow improvements
Partner closely with Engineering, Sales, and Customer Success to execute cross-functional initiatives